Unit of competency Outline

Date retreived
24/07/2026 5:09 AM AWST

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Train others in frontline tasks

Train others in frontline tasks

Unit of competency
National Code
SIRXTAD001
State Code
AWW92
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
31/03/2016
View on TGA
State Implementation and Classification
Approved Date
13/09/2016
Field of Education
080501 - Sales
Original Release Date
13/09/2016
Nominal Hours
20
Description
This unit describes the performance outcomes, skills and knowledge required to provide informal on-the-job training to frontline team members. It applies to individuals working in frontline roles in a diverse range of industry sectors and business contexts. They operate with independence and under limited supervision and guidance from others, and within established organisational policies and procedures. No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Identify training needs.
  • 1.1.Identify training needs of team member based on performance and organisational requirements.
  • 1.2.Determine opportunities for on-the-job training and plan time and resources to conduct training.
  • 1.3.Refer identified training needs outside of own level of responsibility to relevant personnel.
2. Conduct on-the-job training.
  • 2.1.Select appropriate training methods relevant to the training needs.
  • 2.2.Follow organisational training plan and guidelines as required.
  • 2.3.Demonstrate task in sequence providing clear instruction and basic steps for task completion.
  • 2.4.Provide opportunities for team members to ask questions; provide answers and additional information as required.
  • 2.5.Observe team member practise the task under supervision, and provide guidance as required.
3. Review team member performance.
  • 3.1.Question team member during performance to verify capacity to correctly complete task.
  • 3.2.Observe team member carry out task unassisted to determine if further training is required.
  • 3.3.Provide constructive feedback on task performance.
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State Code National Code Title Type
BAA6 SIR30216 Certificate III in Retail Qualification