Elements and Performance Criteria

This competency unit may vary depending upon:
type of communication used within each enterprise
established work practices
size and structure of the teams
team goals - individual, section, enterprise.

This competency unit may vary according to the enterprise's use of the following information sources and documentation:
procedures/work instructions
materials safety data sheets
job cards
maintenance logs
plant drawings.

Typical problems include:
required information/materials not available
required tool/equipment not available
conflicting priorities
short timeframe.
All operations are performed in accordance with standard procedures and work instructions.

OHS
All operations are subject to stringent OHS requirements and these must not be compromised at any time. Where there is an apparent conflict between performance criteria and OHS requirements, the OHS requirements take precedence.

Essential knowledge and enterprise requirements
Knowledge and understanding of the organisation's information systems, procedures and equipment sufficient to participate in the allocation and completion of team tasks.
Knowledge of the enterprise's standard procedures and work instructions, along with the ability to implement them within appropriate time constraints and in a manner relevant to the operation of the system.

Competence includes the ability to:


apply and/or explain:

effective use of teamwork
impact of individual team member strengths/weaknesses/competencies on the allocation of responsibilities
OHS roles and responsibilities of the individual and the team
effective use of workplace documentation

distinguish between:

team and individual goals
as is relevant to the practical operation of the system.

Critical aspects
Competence must be demonstrated in the ability to identify work activities and prioritise work in order to meet timelines, whilst interacting as a member of a group.

Consistent performance should be demonstrated. In particular look to see that:

there is a willingness to participate as part of a group
there is an understanding of teamwork
there is an understanding of how individual task completion affects team objectives
support is sought from and given to colleagues to achieve team objectives
allocated tasks are completed safely and within timelines
relevant procedures are found and used in completing activities.

Concurrent assessment and prerequisite competencies
This unit has no prerequisite competencies.
Individual enterprises may choose to add prerequisites and corequisites relevant to their processes.

Assessment method, context and resource implications
Competence in this unit may be assessed by observation over time on an operating plant. Where this is done, the timeframe must allow for adequate assessment of operation under all normal and a range of abnormal conditions. Where this is not practical, additional assessment techniques must be used.
Competence may also be assessed by use of a suitable simulation and/or a range of case studies/scenarios. A combination of these techniques should be used to ensure the competency is adequately assessed.
In all cases it is expected that the practical assessment will be supported by targeted questioning to assess the underpinning knowledge. Questioning will be undertaken in such a manner as is appropriate to the language and literacy levels of the operator and reflecting the requirements of the competency.
Resources required include suitable access to an operating plant or equipment which allows for appropriate and realistic simulation. A bank of case studies/scenarios will also be required where these form part of the assessment method. Questioning may take place either in the workplace, or in an adjacent, quiet facility such as an office or lunch room. No other special resources are required.

Communicating ideas and information
(3)

Collecting analysing and organising information
(3)

Planning and organising activities
(2)

Working with others and in teams
(2)

Using mathematical ideas and techniques
(0)

Solving problems
(2)

Using technology
(1)