Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Legislative requirements may relate to:
Australian standards and quality assurance requirements
cultural and heritage requirements
general 'duty of care' responsibilities
licensing or certification requirements
planning and development
privacy and confidentiality
professional indemnity
relevant commonwealth, state and territory legislation, codes and national standards for:
anti-discrimination
cultural and ethnic diversity
environmental issues
equal employment opportunity
industrial relations
Occupational Health and Safety (OHS)
roads and traffic management
relevant industry codes of practice.
Organisational requirements may relate to:
access and equity policies, principles and practices
business and performance plans
client service standards
code of conduct, code of ethics
communication and reporting procedures
complaint and dispute resolution procedures
emergency and evacuation procedures
employer and employee rights and responsibilities
insurance cover
OHS policies, procedures and programs
own role, responsibility and authority
personal and professional development
privacy and confidentiality of information
quality assurance and continuous improvement processes and standards
resource parameters and procedures
risk management
roles, functions and responsibilities of security personnel
storage and disposal of information.
Traffic may be:
livestock
pedestrian
vehicular.
Traffic management plan may detail:
calculations:
capacity
construction cost estimates
construction materials and services quantities
level of service
risk assessment information:
design implementation
existing conditions
maintainability of the plan
OHS requirements
road classifications:
arterial
collector
local
non-arterial
traffic management structures and systems:
entry and exit lanes
line marking requirements
mediums
merging lanes
roundabouts
speed zones
traffic barriers
traffic signals
traffic speed limits
warning signs
vehicle classifications:
articulated
b-doubles
bicycle
cars
commercial
horses
motorcycles
over dimensional
public transport
trams.
Interpersonal techniques may involve:
active listening
being non-judgemental
being respectful and non-discriminatory
constructive feedback
control of tone of voice and body language
culturally aware and sensitive use of language and concepts
demonstrating flexibility and willingness to negotiate
effective verbal and non-verbal communication
maintaining professionalism
providing sufficient time for questions and responses
reflection and summarising
two-way interaction
use of plain English
use of positive, confident and cooperative language.
Social and cultural differences may relate to:
dress and personal presentation
food
language
religion
social conventions
traditional practices
values and beliefs.
Relevant persons may include:
clients
colleagues
manager
police
security personnel
state, territory or commonwealth government and roads and traffic authorities.
Site access and specific site requirements may relate to:
access and egress points, time of access
access codes, keys, passes, security clearances
building codes and regulations
cultural and heritage issues
licensing
noise control
OHS requirements
union requirements.
Assessment may involve consideration of:
all vehicle types eg large, heavy, and articulated
all weather conditions
environmental requirements eg water quality protection, noise, vibration and waste management
geographic factors
legislative and regulatory compliance requirements including OHS
localities eg metropolitan, urban, regional and rural
varying road surfaces eg loose gravel and sealed
varying terrain eg flat or steep
varying traffic volumes.
Risk assessment may include:
identifying risks in isolation or as part of a broader risk management strategy and addressing risks such as:
damage to property or equipment
environmental landscape
equipment or system failures
financial or economic loss or failure
inability to deliver or meet the timelines if selected
OHS
professional incompetency.
Constraints may relate to:
financial considerations
hazards
interest groups
peak hour periods
politics
proximity to schools
road closures
site access limitations
state, territory or commonwealth road authorities
topography.
Confirmation may involve:
conducting a risk assessment of the known and potential hazards
consultation with the client, security personnel, relevant authorities
obtaining further site data:
constraints and conditions
cultural and heritage data
survey data.
Viability may include consideration of:
available resources, equipment and supplies
client requirements
compliance with regulations
financial considerations
geographic constraints
other projects
skills required for the provision of services
time constraints.
Options:
are assessed on the basis of:
efficiency
cost effectiveness
practicality.
Equipment may include:
computers:
database software applications
email, Internet, intranet
graphical presentation software
printers
project management software
word processing software.
Resources may include:
equipment
financial
human
physical
time.
Capacity may relate to:
facilities
other priorities
personnel expertise
resource availability
time.
Rate schedules may relate to:
award and enterprise agreements
equipment costs
installation costs
labour rates
materials costs
monitoring costs
service costs
unit costs.
Factors may relate to:
access to assistance and resources
budget constraints
competing work demands
compliance
contractual requirements
disputes
insurance
technology and equipment breakdowns
time penalties.
Feedback may be gained through:
participation in meetings and briefings
recorded observations on progress of activities
regular communication with relevant persons.
Relevant documentation may include:
approval documentation including any special conditions
client details and records
compliance and insurance requirements
contract documentation
cost schedules
implementation schedules
resource requirements
specifications and drawings
traffic analysis
traffic management plan.

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of:
complying with applicable legislative and regulatory requirements including codes of practice
locating and assessing relevant information to establish and meet traffic management and client requirements
identifying factors through risk analysis that may affect anticipated project outcomes and making appropriate allowances for contingencies
identifying and selecting viable design options that best meet the identified traffic management outcomes
calculating costs and estimating resource requirements for inclusion in a detailed budget
interpreting project specifications and scope to accurately identify resource requirements
collaborating with relevant persons to receive and incorporate feedback and improvements to plan
using appropriate communication and interpersonal techniques to clarify and confirm client requirements
using appropriate technology to prepare planning documentation.
Context of and specific resources for assessment
Context of assessment includes:
a setting in the workplace or environment that simulates the conditions of performance described in the elements, performance criteria and range statement.
Resource implications for assessment include:
access to plain English version of relevant statutes and procedures
access to a registered provider of assessment services
access to a suitable venue and equipment
assessment instruments including personal planner and assessment record book
work schedules, organisational policies and duty statements.
Reasonable adjustments must be made to assessment processes where required for people with disabilities. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.
Method of assessment
This unit of competency could be assessed using the following methods of assessment:
observation of processes and procedures
questioning of underpinning knowledge and skills.
Guidance information for assessment
Assessment processes and techniques must be culturally appropriate and suitable to the language, literacy and numeracy capacity of the candidate and the competency being assessed. In all cases where practical assessment is used, it should be combined with targeted questioning to assess the underpinning knowledge.
Oral questioning or written assessment may be used to assess underpinning knowledge. In assessment situations where the candidate is offered a choice between oral questioning and written assessment, questions are to be identical.
Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff.