Unit of competency Outline

Date retreived
22/07/2026 1:58 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Facilitate strata community meetings

Facilitate strata community meetings

Unit of competency
National Code
CPPSCM4045
State Code
ODO59
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
17/10/2021
View on TGA
State Implementation and Classification
Approved Date
28/01/2022
Field of Education
080301 - Business Management
Original Release Date
28/01/2022
Nominal Hours
25
Description
This unit of competency specifies the skills and knowledge required to facilitate strata community meetings. It includes preparing agendas, conducting meetings following required protocols and documenting minutes to comply with regulatory requirements for strata community management.This unit is suitable for strata community managers who apply a broad range of skills and knowledge to complete routine and non-routine tasks and deal with predictable and sometimes unpredictable problems. Strata community managers may also be known as strata managers, owners’ corporation managers or body corporate managers depending on the jurisdiction of operation.Licensing, legislative, regulatory or certification requirements apply to strata community management in some states and territories. For further information, check with the relevant regulatory authority.
Notes
Elements and Performance Criteria
1 Arrange strata community meeting.
  • 1.1 Identify and plan type and purpose of strata community meeting ensuring access for people with disability according to regulatory requirements.
  • 1.2 Identify all regulatory timeframes for serving notice and scheduling meeting to comply with regulatory requirements and provide maximum opportunities for attendance.
  • 1.3 Consult with relevant persons to communicate meeting details and action specific requests to address individual requirements.
  • 1.4 Prepare and disseminate meeting notice or agenda according to regulatory and workplace requirements.
2 Conduct and record face-to-face strata community meeting.
  • 2.1 Identify regulatory requirements for quorum and voting and check attendance numbers to confirm compliance.
  • 2.2 Bring meeting to order, confirm chair and appoint minute taker to ensure a full and accurate record of outcomes according to regulatory requirements.
  • 2.3 Ensure meeting is conducted following agenda and protocols according to meeting purpose and regulatory requirements.
  • 2.4 Use effective communication skills to clearly outline information and decisions being voted on and manage conflict as required.
  • 2.5 Record decisions and recommended actions according to regulatory requirements.
  • 2.6 Bring meeting to conclusion according to agenda and regulatory requirements.
3 Conduct and record online strata community meeting.
  • 3.1 Prepare and use digital communications including voting system for online strata community meeting.
  • 3.2 Support relevant persons to participate in strata community meeting using digital communications according to regulatory requirements.
  • 3.3 Communicate visually or by telephone to bring meeting to order, confirm chair and appoint minute taker to ensure a full and accurate record of outcomes according to regulatory requirements.
  • 3.4 Monitor digital communication systems to ensure meeting is conducted following agenda and protocols according to meeting purpose and regulatory requirements.
4 Report strata community meeting outcomes.
  • 4.1 Document and distribute meeting minutes according to regulatory and workplace requirements.
  • 4.2 Implement procedures required to address actions arising from meeting.
  • 4.3 Securely store all meeting documentation according to regulatory and workplace requirements.
No information
No information
Replaces
State Code National Code Title Type
AXI10 CPPDSM4045 Facilitate meetings in the property industry Unit of competency
State Code National Code Title Type
BHD6 CPP40521 Certificate IV in Strata Community Management Qualification