Elements and Performance Criteria

Methods include:
oral communication, written communication
checking records and comparing
determining requirements
Specific requirements:
manual and/or computer records

This unit of competence applies to the following and should be contextualised to the qualification it is being applied:
RS&R administration/sales

Manufacturer/component supplier specifications
Enterprise operating procedures
Product manufacturer/component supplier specifications
Customer requirements
Industry/workplace codes of practice

State/Territory /industry OH&S requirements
Work is carried out in accordance with award provisions

Computer hardware/software, calculators, office equipment
Enterprise specific records, newspapers, magazines, stock records, statutory requirements, industry pricing guides

Critical aspects of evidence

It is essential that competence in this unit signifies ability to transfer competence to changing circumstances and to respond to unusual circumstances in the critical aspects of:

maintenance of workplace records
communicating effectively with others involved in or affected by the work

Underpinning knowledge
Communication/negotiation process and pitfalls in face-to-face communication
Workplace records and how to maintain them
Oral communication and English language
Written communication
Researching and comparison/analytical skills

Specific key competencies, underpinning and employability skills required to achieve the performance criteria
These include a number of processes that are learned throughout work and life, which are required in most jobs. Some of these are covered by the national key competencies, although others may be added. The details below highlight how these competencies are applied in the attainment of this unit.

Application of the key competencies in this unit are to satisfy the nominated level in which:

Level 1 - relates to working effectively within set conditions and processes;
Level 2 - relates to management or facilitation of conditions or processes; and
Level 3 - relates to design, development and evaluation of conditions or process.
How will the candidate apply the following key competency in this unit? The candidate will need to:

Collect, analyse and organise information
Collect, organise and understand information related to collation of information on stock surpluses
(Level 2)

Communicate ideas and information
Communicate ideas and information to negotiate sale of surplus stock
(Level 2)

Plan and organise activities
Plan and organise activities for sale of surplus stock
(Level 2)

Work with others and in a team
Work with others and in a team by involving team members in identifying surplus stock
(Level 1)

Use mathematical ideas and techniques
Use mathematical ideas and techniques to update records of enterprise vehicle stock
(Level 1)

Solve problems
Establish diagnostic processes recommending which vehicles are wholesaled
(Level 2)

Use technology
Use workplace technology related to use of business technology to wholesale surplus stock
(Level 1)

Resource implications

The following are required:

enterprise vehicle stock records
enterprise policies and procedures
persons including wholesale buyer
a qualified workplace assessor

Method of assessment

Practical assessments:

maintain workplace records
convey information both orally and in writing, in English
prepare reports on used vehicle stock to be wholesaled
access, interpret and apply information to assist with determining stock to be wholesaled
research records and persons to assist with decision-making process
wholesale used motor vehicle stock

Context of assessment
Underpinning knowledge and skills may be assessed on or off-the-job
Assessment of practical skills must take place only after a period of supervised practice and repetitive experience. If workplace conditions are not available assessment, in simulated workplace conditions is acceptable
Prescribed outcome must be able to be achieved without direct supervision