Unit of competency Outline
Date retreived
23/07/2026 12:27 AM AWST
23/07/2026 12:27 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Respond to electric tram-driving emergencies and abnormal situations
Respond to electric tram-driving emergencies and abnormal situations
Unit of competency
National Code
TLIF4061A
TLIF4061A
State Code
D5148
D5148
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
10/08/2011
Field of Education
039907 - Rail Operations
Original Release Date
10/08/2011
Nominal Hours
50
Description
This unit involves the skills and knowledge required to respond to emergencies and abnormal situations when driving an electric tram in accordance with regulatory requirements and workplace procedures. It includes identifying and responding to emergency and abnormal situations; arranging follow-on support and assistance; and communicating with staff and passengers in accordance with workplace procedures and relevant regulatory requirements. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
Notes
Elements and Performance Criteria
1Identify emergency or abnormal situation
- 1.1 Emergency, potential emergency or abnormal electric tram-driving situation is promptly identified and assessed and needs are prioritised in accordance with the workplace emergency response plan/procedures
- 1.2 Implications of the emergency, potential emergency or abnormal electric tram-driving situation are evaluated in accordance with workplace requirements
- 1.3 Options for reporting the situation and/or taking action are considered in accordance with workplace procedures and regulatory requirements
- 1.4 Relevant personnel are alerted to the emergency, potential emergency or abnormal situation as required within workplace operating and emergency procedures and plans
- 1.5 Communications are maintained with relevant personnel to determine appropriate course of action
2Respond to emergency or abnormal situations
- 2.1 Response to emergency, potential emergency or abnormal situation is in accordance with workplace procedures, received instructions, regulatory requirements and emergency response plan where relevant
- 2.2 Safety incidents and emergencies are handled appropriately in accordance with established response plan and within limits of responsibility and duty of care
- 2.3 Responsibilities are fulfilled in accordance with the workplace emergency response plan and code/regulatory requirements
- 2.4 Assistance is provided in controlling the site both prior to and following arrival of emergency services
- 2.5 In the case of an emergency, assistance is provided to other staff and emergency service personnel conducting an initial survey of the scene
- 2.6 Directions of the controlling emergency authority are followed and all possible assistance is provided in response to those directions
- 2.7 Incident reports are completed accurately in accordance with regulatory and workplace procedures
3Arrange follow-on support and assistance
- 3.1 In the case of accidents or illnesses, medical assistance and support is arranged as required in accordance with workplace procedures
- 3.2 First aid is provided pending the arrival of medical assistance within limits of responsibility and competence in accordance with workplace procedures
4Communicate with staff and passengers
- 4.1 Staff and passengers are provided with relevant, appropriate and timely advice on abnormal and emergency situations
- 4.2 Instructions are provided to relevant personnel and/or passengers in accordance with workplace procedures and consistent with the nature of the abnormal situation or emergency
- 4.3 Where applicable, evacuation procedures for personnel and/or customers are explained and/or demonstrated in accordance with workplace procedures
- 4.4 Customer service and safety needs arising from abnormal situations and emergency situations are identified and acted upon in accordance with regulatory and workplace requirements
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
Operations may be conducted:
by day or night in all relevant weather conditions
Electric trams include all electric trams in service within Australian transport systems and may include:
hand-operated or foot pedal control systems or both
Emergency situations may include:
collision
derailments
customer emergency
suicide on the track or road
passenger behavioural issues
chemical spills
fire and explosion
bomb threats
Abnormal situations may include:
technology failure
wheel slip and uncontrolled slide
traffic signals in stop mode
assault on passengers or personnel
brawls between passengers
false alarm
passenger initiated alarm
obstructions
extreme weather conditions (e.g. heat, storm, ice, etc.)
passenger caught in self-closing doors
pedestrians crossing the track
illness
incorrect information or failure in communications
Hazards that may occur in tramway transport that can lead to emergency situations may include:
sudden and unexpected movement
infectious and contagious diseases
dehydration in extreme weather conditions
self-closing doors
sharp objects
syringes and drugs
contact with human and biological waste
faulty or out of specification track
faulty rolling stock or electric trams
Relevant personnel can include:
tram controllers
tram examiners
maintenance personnel
those providing operational assistance
Consultative processes may involve:
other employees, supervisors and managers
emergency services
affected customers
official representatives
relevant authorities and institutions
union representatives
industrial relations and OH&S specialists
Communication in the work area may include:
phone
radio
fax
email
internet
oral, aural or signed communications
Emergency services may include:
fire brigade
police
ambulance
medical services
rescue services
security services
Personal protective equipment may include:
gloves
safety headwear and footwear
safety glasses
two-way radios
high visibility clothing
Depending on the organisation concerned workplace procedures may be called:
standard operating procedures
company procedures
enterprise procedures
organisational procedures
established procedures
Information and documents may include:
relevant tramways regulatory requirements applicable to emergencies and abnormal situations that may occur during an electric tram journey
workplace procedures and policies for the management of electric tram abnormal situations and emergencies, including the relevant emergency response plan where applicable
operations manuals, job specifications and induction documentation including first aid manual
emergency procedures
communication equipment procedures and protocols
equipment operation manuals and maintenance specifications
conditions of service, legislation and industrial agreements including workplace agreements and awards
Applicable legislation, regulations and codes may include:
applicable legislated rail safety requirements including acts and regulations from each state and territory together with any nationally approved compliance codes and/or guidelines
relevant state/territory road rules and tramway codes of practice
relevant Australian Standards and related requirements
relevant state/territory OH&S legislation
relevant state/territory environmental protection legislation
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
Operations may be conducted:
by day or night in all relevant weather conditions
Electric trams include all electric trams in service within Australian transport systems and may include:
hand-operated or foot pedal control systems or both
Emergency situations may include:
collision
derailments
customer emergency
suicide on the track or road
passenger behavioural issues
chemical spills
fire and explosion
bomb threats
Abnormal situations may include:
technology failure
wheel slip and uncontrolled slide
traffic signals in stop mode
assault on passengers or personnel
brawls between passengers
false alarm
passenger initiated alarm
obstructions
extreme weather conditions (e.g. heat, storm, ice, etc.)
passenger caught in self-closing doors
pedestrians crossing the track
illness
incorrect information or failure in communications
Hazards that may occur in tramway transport that can lead to emergency situations may include:
sudden and unexpected movement
infectious and contagious diseases
dehydration in extreme weather conditions
self-closing doors
sharp objects
syringes and drugs
contact with human and biological waste
faulty or out of specification track
faulty rolling stock or electric trams
Relevant personnel can include:
tram controllers
tram examiners
maintenance personnel
those providing operational assistance
Consultative processes may involve:
other employees, supervisors and managers
emergency services
affected customers
official representatives
relevant authorities and institutions
union representatives
industrial relations and OH&S specialists
Communication in the work area may include:
phone
radio
fax
internet
oral, aural or signed communications
Emergency services may include:
fire brigade
police
ambulance
medical services
rescue services
security services
Personal protective equipment may include:
gloves
safety headwear and footwear
safety glasses
two-way radios
high visibility clothing
Depending on the organisation concerned workplace procedures may be called:
standard operating procedures
company procedures
enterprise procedures
organisational procedures
established procedures
Information and documents may include:
relevant tramways regulatory requirements applicable to emergencies and abnormal situations that may occur during an electric tram journey
workplace procedures and policies for the management of electric tram abnormal situations and emergencies, including the relevant emergency response plan where applicable
operations manuals, job specifications and induction documentation including first aid manual
emergency procedures
communication equipment procedures and protocols
equipment operation manuals and maintenance specifications
conditions of service, legislation and industrial agreements including workplace agreements and awards
Applicable legislation, regulations and codes may include:
applicable legislated rail safety requirements including acts and regulations from each state and territory together with any nationally approved compliance codes and/or guidelines
relevant state/territory road rules and tramway codes of practice
relevant Australian Standards and related requirements
relevant state/territory OH&S legislation
relevant state/territory environmental protection legislation
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment, and
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through activities in an appropriately simulated environment at the registered training organisation, and/or
in an appropriate range of situations in the workplace
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment, and
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through activities in an appropriately simulated environment at the registered training organisation, and/or
in an appropriate range of situations in the workplace
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AVJ23 | TLIF4061 | Respond to electric tram-driving emergencies and abnormal situations | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| W923 | TLI31410 | Certificate III in Rail Driving | Qualification |