Elements and Performance Criteria

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Emergency operations:
are usually the result of an event or incident (such as flood, storm, or bushfire) that generates a significant response requirement over a large area for protracted periods
differ from incidents where relatively small responses are required in tightly defined areas for relatively short periods (such as road accidents or domestic structure fires)
Emergency operations centres may be:
established and purpose-designed to deal with the typical response roles of the unit
field operations centres established to manage particular emergencies and dismantled after the emergency
primarily activated to respond to emergencies and are not normally operational
Plans and directories may include:
local government plans
national emergency management plans and arrangements
resource and contact directories
response plans for specific hazards
state/territory disaster plans
unit standing operating procedures
Other organisations may include:
ambulance
defence organisations
emergency service organisations
fire services - metropolitan and/or rural
local authorities
police
state and territory emergency services
suppliers
utility organisations
welfare organisations
Operational information may include:
access and egress routes
location, magnitude and type of event
estimated duration of emergency
location of incidents
nature and extent of damage
number and nature of casualties
other organisations working
potential hazards
resources available
weather forecast
Seeking information may include
electronic documentation
information management systems
IT systems
members of the organisation in the field
members of the public
other emergency services organisations
reconnaissance teams
SITREPs
web based information
Organisational documentation may include:
request for assistance forms
logs
summaries
running sheets
SITREPs
task allocation sheets
requests for assistance
records of conversation - manual and/or electronic
paper based or computerised
other documentation as described in organisational SOPs, T5 or safety management sheets
Plotting operational information may include:
computer based geographic information systems
frequently used contact numbers
magnetic displays
marking topographical or other cartographic representations
resources available
sketch maps
statistical summaries
warnings
whiteboard information summaries
Disseminating information may include:
media releases
orders for suppliers
preparing briefing notes
reminders
requests for assistance
summary information for higher authorities
task information to elements of own or other organisations
Communications systems may include:
computer aided dispatch (CAD)
fax, telephone and radio systems
internet or intranet communications
MMS
other equipment or method (such as couriers) as specified or relevant
pagers
SMS

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Assessment must confirm the ability to:
legibly record and prioritise requests for assistance
work in an operations centre during the day and at night
present information for decision-makers.
Consistency in performance
Competency should be demonstrated over time in a range of actual or simulated workplace environments including participation in two daytime and two night time activities and/or exercises which reflect operational contexts.
Context of and specific resources for assessment
Context of assessment
Competency should be assessed in the context of a real operation or a simulation.
Specific resources for assessment
Access is required to:
operations centre team
appropriately equipped operations centre.
Method of assessment
In a public safety environment assessment is usually conducted via direct observation in a training environment or in the workplace via subject matter supervision and/or mentoring, which is typically recorded in a competency workbook.
Assessment is completed using appropriately qualified assessors who select the most appropriate method of assessment.
Assessment may occur in an operational environment or in an industry-approved simulated work environment. Forms of assessment that are typically used include:
direct observation
interviewing the candidate
journals and workplace documentation
third party reports from supervisors
written or oral questions.