Unit of competency Outline
Date retreived
23/07/2026 4:24 AM AWST
23/07/2026 4:24 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Create customer relationship
Create customer relationship
Unit of competency
National Code
BSBCMN216A
BSBCMN216A
State Code
C6972
C6972
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
12/07/2004
Field of Education
080509 - Public Relations
Original Release Date
12/07/2004
Nominal Hours
20
Description
Notes
Elements and Performance Criteria
No information
No information
No information
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| D0651 | BSBCUS201A | Deliver a service to customers | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| C313 | BSB20101 | Certificate II in Business | Qualification |
| W140 | BCG30603 | Certificate III in Painting and Decorating | Qualification |