Unit of competency Outline

Date retreived
24/07/2026 6:39 AM AWST

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Manage community engagement

Manage community engagement

Unit of competency
National Code
FPICOT6201A
State Code
D5979
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
20/05/2011
View on TGA
State Implementation and Classification
Approved Date
25/06/2012
Field of Education
080509 - Public Relations
Original Release Date
25/06/2012
Nominal Hours
60
Description
This unit describes the outcomes required to design and implement strategies that involve the community in decision making. It includes analysing, scoping, designing, implementing, reporting and evaluating on community engagement activities General workplace legislative and regulatory requirements apply to this unit; however there are no specific licensing or certification requirements at the time of publication
Notes
Elements and Performance Criteria
1. Scope the need for community engagement
  • 1.1. Applicable occupational health and safety (OHS), environmental, legislative and organisational requirements relevant to managing community engagement are identified and followed
  • 1.2. Benefits for community involvement in the engagement process are evaluated for the organisation and for the community
  • 1.3. Framework is designed to assist in analysing issues that require community engagement
  • 1.4. Key stakeholders are identified and consulted in line with organisational policy and procedures
  • 1.5. Target community is defined in line with the purpose, objectives and issues
  • 1.6. Range of community engagement strategies are assessed for suitability in engaging the community in the issues
2. Develop community engagement plan
  • 2.1. Purpose and objectives of community engagement are established in consultation with key stakeholders
  • 2.2. Community engagement strategies are designed that are relevant, achievable, measurable and flexible enough to allow for the emergence of new ideas and options
  • 2.3. Likely barriersto community involvement are explored and strategies to address them are developed
  • 2.4. Relevant commitment to/approval of the community engagement plan is obtained in line with organisational policy and procedures
  • 2.5. Communitydiversity is acknowledged and respected throughout the development of the plan
  • 2.6. Communication, monitoring, reporting, feedback and evaluation processes are embedded in the plan
3. Implement community engagement plan
  • 3.1. Resources and time are allocated to the implementation of the plan
  • 3.2. Implementation is managed in line with the plan design
  • 3.3. Objectives and constraints of the engagement are communicated to designated personnel
  • 3.4. Clarity is established around the roles and responsibilities of all participants
  • 3.5. Expectations of participants are identified and managed, and the community is provided with relevant information throughout the engagement process
  • 3.6. Plan is implemented flexibly enough to allow the community to raise new ideas or options
  • 3.7. Community is provided with opportunities to develop its engagement capacity and barriers to involvement are addressed
  • 3.8. Feedback mechanisms are implemented in line with the plan and community requirements are addressed to maximise participation
4. Evaluate community engagement plan
  • 4.1. All components of the community plan are evaluated in line with the plan's purpose and objectives
  • 4.2. Feedback on the quality of the strategies used is obtained from relevant personnel and stakeholders
  • 4.3. Outcomes from the engagement are recorded, shared and used across the organisation and with the community, in line with organisational policy and procedures
5. Report on the outcomes of community engagement
  • 5.1. Outcomes of community engagement are reported to relevant stakeholders
  • 5.2. Feedback on how outcomes may inform current and future planning or decision making is provided to all participants
  • 5.3. Community engagement plan is reviewed in light of outcomes
No information
No information
Replaced By
State Code National Code Title Type
WG895 FPICOT6201B Manage community engagement Unit of competency
No information