Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Pilot may relate to:
nature of system
organisational requirements.
System may include:
application service provider (ASP)
applications
databases
gateways
internet service provider (ISP)
operating system
servers.
Client may include:
external organisations
individuals
internal departments
internal employees.
Acceptance criteria may include:
accessibility
cost implications
logistical considerations
technical
timeframe.
Appropriate person may include:
authorised business representative
client
supervisor.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
observe and evaluate the pilot by:
monitoring performance
analysing performance issues from a systems and a client user perspective
documenting findings
evaluating against acceptance criteria.
Context of and specific resources for assessment
Assessment must ensure access to:
acceptance criteria
pilot plan
system to be piloted
appropriate learning and assessment support when required
modified equipment for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
evaluation of piloting process
review of pilot documentation prepared by candidate
verbal or written questioning to assess candidate’s knowledge of:
piloting methodologies
system’s current functionality.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.