Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
International freight forwarding includes services related to:
the importing of goods
the exporting of goods
the transiting of goods
Logistics encompasses:
the process of planning, implementing, and controlling the efficient, effective flow and storage of goods, services, and related information from point of origin to point of consumption for the purpose of conforming to customer requirements
Supply chain management encompasses:
the planning and management of all activities involved in sourcing and procurement, conversion, and all logistics management activities. It also includes coordination and collaboration with suppliers, intermediaries, third-party service providers, and customers
Types of warehouses include:
private warehouses
bonded warehouses
public warehouses
Warehouse equipment and systems include:
racking and layout systems
lift trucks and VNA (very narrow aisle) trucks
automated conveyor lines
order picking equipment
fully automated warehouse systems
Warehouse charges may include:
storage charges
warehouse rent
warehouse insurance
warehouse handling fees
ancillary charges
IT based invoicing
Distribution systems encompass:
the procedures, methods, equipment, and facilities, designed and interconnected to facilitate and monitor the flow of goods or services from the source to the end user
Distribution centres are:
warehousing facilities located throughout a supply chain in which goods are sorted, assembled, staged or stored temporarily
Sources of information required to perform international freight forwarding functions may include:
websites of key international and Australian organisations such as FIATA, IMO, ICAO, IATA, CASA, AMSA, Australian Customs and Border Protection Service, AQIS, government agencies responsible for transport security etc.
key reference publications such as Incoterms, FIATA forms and documents, ICC publications, and other manuals, texts and handbooks on freight forwarding, international trade and related topics etc.
Consultative processes may involve:
customers
logistics, warehousing and distribution contacts and specialists
other employees and supervisors
relevant regulatory authorities and institutions
management
other professional or technical staff
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
Communications systems may involve:
face-to-face conversation
telephone including fixed, mobile and IP phones
fax
email
electronic data transfer of information (EDI)
mail
Information/documents may include but are not limited to:
Australian and international regulations, conventions and codes of practice for the international forwarding of freight
customers' instructions and transport requirements
workplace standard operating procedures and policies
warehousing forms and documentation such as:
a FIATA forwarder's warehouse receipt (FWR)
private warehouse receipt
a warrant warehouse receipt
cargo manifests
operations manuals, job specifications and procedures and induction documentation
freight forwarding competency standards and training materials
Australian and international standards, criteria and certification requirements
data obtained through communications technology equipment and oral, aural or signed communications
freight forwarder company's quality assurance standards and procedures
information accessed through communications/computer technology and equipment, and verbal or signed communications
freight forwarder company's quality assurance standards and procedures
emergency procedures
Applicable regulations and legislation may include:
Australian and international regulations, conventions and codes of practice for the international forwarding of freight
relevant regulations for the import and export of cargo
Australian and international standards and certification requirements
relevant regulations pertaining to international trading and financial transactions
relevant Australian and international transport security and safety legislation
relevant Australian and international environmental protection legislation

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of:
maintaining a current knowledge of the logistics, warehousing, storage and distribution issues as they relate to the international freight forwarding industry through appropriate continuous professional development activities
interpreting and applying the required knowledge of logistics, warehousing, storage and distribution to the international freight forwarding role and functions
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment, and
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through activities in an appropriately simulated environment at the registered training organisation, and/or
in an appropriate range of situations in the workplace