Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Treatment plan must include:
required treatments
outcomes of any previous treatments
facial areas requiring special treatment
massage movements and routine
contraindications
relevant medical history and medications
products
tools and equipment
post-treatment products
home-care advice.
Variations to treatment plan may include:
changes in client's physical condition
changes to client requirements.
Clients may include:
new or regular clients with routine or special needs
female or male clients
people from a range of social, cultural and ethnic backgrounds and with varying physical and mental abilities.
Treatment products may include:
exfoliants:
friction
biological
glycolic
toning lotions
moisturisers
cosmetic treatment ampoules.
Relevant legislation and codes may include:
federal, state or territory, and local health and hygiene regulations
skin penetration legislation
occupational health and safety regulations
industry codes of practice.
Workplace policies and procedures may include:
health and hygiene
selection of face and skin care products
performance of manual facial massage
time frame allocated for service
environmental protection practices, such as:
waste minimisation
recycling
reuse
energy efficiency, e.g. electricity saving devices and practices
waste disposal
resource management
water efficiency.
Massage routine must include:
rhythm
repetition
variation.
Treatment areas may include:
face
décolletage and shoulders
back.
Skin steaming must include:
towel
vapourzone.
Minor skin conditions may include:
open comedones
closed comedones
milia.
Massage medium may include:
oils
creams.
Massage movements must include:
effleurage
petrissage
tapotement
vibration.
Massage movements may include:
Dr Jacquet
pressure points.
Masks may include:
setting
non-setting
specialised.
Post-treatment skin care products may include:
astringent
moisturiser
sunblock.
Outcomes of treatment may include:
appearance of skin
adverse effects.
Recommendations for further treatments may include:
scheduling of treatments
electrical facial treatments
body treatments.
Home-care products may include:
cleansers
toners
moisturisers
remedial products or specialised products.
Lifestyle changes may include:
improved nutrition
improved sleeping patterns
sun protection
alcohol reduction
tobacco reduction.
Adverse effects may include:
erythema arising from skin care products or massage medium
skin blemishes due to massage stimulation
allergic reactions of the skin or body to treatments or products
inflammatory reaction to treatment or product
psychological reactions of client to treatment or products
conditions that indicate client referral to a medical practitioner or complementary therapist.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
interpreting a treatment plan and making any adjustments required by variations in the client's condition
recognising contraindications to facial massage
preparing service area and clients for facial treatments
applying and adapting safe and effective massage movements and routines to suit client requirements and reactions during treatments
safely applying and removing selected facial treatment products used during treatment
evaluating outcomes of facial massage treatments and advising client on future treatments.
Context of and specific resources for assessment
Assessment must ensure:
that competency is consistently demonstrated over a period of time and observed by the assessor or the technical expert working in partnership with the assessor as described in the Assessment Guidelines
that competency is demonstrated in the workplace or a simulated workplace environment in a range of real work situations which may include client interruptions and involvement in other related activities normally expected in the workplace.
Assessment must ensure access to:
an environment, which includes as a minimum:
individual client workstations
adjustable facial couch with safe working access for operator and equipment
magnifying lamp
facial steamer or vapourzone
facial massage products from a professional range
apprppriate supply of towels
client gown or cover
appropriate cleaning and disinfection products and equipment
relevant workplace documentation including:
manufacturer's equipment instructions
product instructions
manufacturer safety data sheets
workplace policies and procedures manuals
a range of clients with different facial requirements.
For further guidance on the use of an appropriate simulated environment, refer to the Assessment Guidelines in this Training Package.
Methods of Assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
observation of learners performing a range of tasks in a simulated work environment, over sufficient time to demonstrate handling of a range of contingencies, including:
selecting, applying and removing treatment products according to agreed treatment plan
applying massage movements according to client needs
evaluating treatment outcomes and recommending future treatments
discussing post-treatment care with client and recommending home-care products
written and oral questioning appropriate to the language and literacy level of the learner, to assess knowledge and understanding of providing facial treatments, including a knowledge of anatomy and physiology, health and hygiene, and infection control procedures
completion of workplace documentation relevant to performing facial massage
third-party reports from technical experts
completion of self-paced learning materials, including personal reflection and feedback from a trainer, workplace coach or supervisor.
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
SIBBCCS301A Apply the principles of skin biology to beauty treatments
SIBBCCS403A Recognise body structures and systems in a beauty therapy context
SIBBCCS404A Work in a skin therapies framework
SIBBCCS405A Develop treatment plans.