Unit of competency Outline

Date retreived
22/07/2026 11:39 PM AWST

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Direct the development of a knowledge management strategy for a business

Direct the development of a knowledge management strategy for a business

Unit of competency
National Code
ICTICT808
State Code
AUU93
TGA Status
Replaced
DTWD Status
Transition (Replaced)
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
080399 - Business And Management, N.e.c.
Original Release Date
16/09/2015
Nominal Hours
80
Description
This unit describes the skills and knowledge required to evaluate existing knowledge management processes, identify barriers to capturing knowledge, and to develop new strategies.It applies to individuals who work in senior management positions and lead the analysis, implementation and management of emerging, and converging, information and communications technology (ICT), as they are integrated into the business process to support the organisational strategic goals.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Critically analyse existing knowledge management systems
  • 1.1 Critically evaluate the existing arrangements ,for the capture and use of business knowledge, from internal and external sources
  • 1.2 Differentiate between knowledge management and information management systems within the organisation
  • 1.3 Ensure that the effectiveness of existing procedures and systems is evaluated in terms of meeting the needs of clients, organisational aims, objectives and standards
  • 1.4 Identify the need for improvements in the organisation's strategic use of knowledge
2. Evaluate the knowledge management options
  • 2.1 Investigate the barriers to capturing knowledge within the organisation
  • 2.2 Review evaluations and recommendations regarding the knowledge management software, with respect to its usefulness and likeliness to benefit the organisation
  • 2.3 Review the investigations into incentives and reward systems to support knowledge management
  • 2.4 Ensure that the required processes for maintaining an integrated knowledge management system are considered
  • 2.5 Facilitate the development of a business case to determine the viability of selected options, and recommend a way forward for the organisation
3. Develop a knowledge-management strategy
  • 3.1 Develop the knowledge management business strategy, in consultation with senior staff, for the capture and use of organisational knowledge
  • 3.2 Ensure that business processes are designed to support knowledge management, according to the organisational needs and budget
  • 3.3 Ensure that the technology requirements for the implementation of the strategy, are costed and included in the organisational budget cycle
  • 3.4 Ensure that processes for the periodic review of knowledge management metrics within the business are in place, to maintain ongoing effectiveness and continuous improvement
  • 3.5 Ensure that the knowledge management strategy meets the organisational requirements identified in the overall business plan, and business strategy
No information
No information
Replaces
State Code National Code Title Type
D7914 ICAICT708A Direct the development of a knowledge management strategy for a business Unit of competency
Replaced By
State Code National Code Title Type
OCV68 ICTICT818 Develop knowledge management strategies Unit of competency