Unit of competency Outline

Date retreived
23/07/2026 12:44 PM AWST

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Apply insurance industry knowledge to vehicle loss assessments

Apply insurance industry knowledge to vehicle loss assessments

Unit of competency
National Code
AURVNA004
State Code
WI952
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
16/01/2015
View on TGA
State Implementation and Classification
Approved Date
26/06/2015
Field of Education
081103 - Insurance And Actuarial Studies
Original Release Date
26/06/2015
Nominal Hours
80
Description
This unit describes the performance outcomes required to apply insurance industry knowledge to vehicle loss assessment. It involves using insurance industry terminology and trends; and applying policy, Acts and regulations to ensure the correct conduct of a vehicle loss assessment. .It applies to those applying insurance industry knowledge to a vehicle loss assessment in the loss assessment environment. Loss assessment may relate to light vehicles, commercial vehicles, heavy vehicles, agricultural and plant equipment, recreational vehicles and motorcycles.Licensing, legislative, regulatory or certification requirements may apply to this unit in some jurisdictions. Users are advised to check with the relevant regulatory authority.
Notes
Elements and Performance Criteria
1. Develop and apply an understanding of the insurance industry
  • 1.1 Sources of information on the structure and functions of the insurance industry are identified and accessed according to workplace policies and procedures
  • 1.2 Broad structures of the insurance industry and their relationship with each other are identified and appropriately applied to day-to-day work
  • 1.3 Insurance industry terminology and vocabulary are used in the correct context
  • 1.4 Trends and technology in the insurance industry are monitored on an ongoing basis to inform personal work practices
  • 1.5 Insurance organisation-specific policies, procedures and processes are identified, clarified where necessary, and applied
2. Develop and apply an understanding of government Acts and regulations relevant to the insurance industry
  • 2.1 Statutory insurance industry principles, obligations and compliance requirements of a loss assessor are interpreted and complied with
  • 2.2 Reporting requirements and procedures are identified
  • 2.3 Requirements under privacy law are identified, clarified where necessary, and complied with
3. Develop and apply an understanding of loss assessment processes
  • 3.1 Knowledge of loss assessment processes, procedures and policy is interpreted
  • 3.2 Condition of vehicle compared to incident description is analysed to determine incident-related damage
  • 3.3 Conflict resolution principles are applied
  • 3.4 Statutory insurance industry principles, obligations and compliance requirements, and their relationship to identified vehicle damage are interpreted, clarified where necessary, and applied
  • 3.5 Automotive industry technical knowledge and experience are applied to determine accuracy of vehicle damage estimate to return the vehicle to pre-damage condition that conforms to manufacturer guidelines and industry standards
No information
No information
Replaces
State Code National Code Title Type
WC302 AURVNA4004 Apply insurance industry knowledge to vehicle loss assessment Unit of competency
State Code National Code Title Type
BFZ3 AUR40520 Certificate IV in Vehicle Loss Assessing Qualification
J843 AUR40514 Certificate IV in Vehicle Loss Assessing Qualification