Unit of competency Outline
Date retreived
21/07/2026 11:36 PM AWST
21/07/2026 11:36 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Monitor and maintain continuous improvement of systems and processes
Monitor and maintain continuous improvement of systems and processes
Unit of competency
National Code
AUM2005B
AUM2005B
State Code
W9132
W9132
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
03/03/2011
Field of Education
080317 - Quality Management
Original Release Date
03/03/2011
Nominal Hours
64
Description
This unit describes the application of the required skills and knowledge to use continuous improvement systems and processes and quality management tools to ensure continuous improvement of product and processes.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Identify opportunities for continuous improvement within the scope of work
- 1.1. Applicable legislative, OH&S and organisation requirementsand procedures relevant to the organisation are interpreted and applied
- 1.2. The organisation continuous improvement systems and processes are monitored by team/work group to ensure that opportunities are continually being sought
- 1.3. Customer requirements are monitored to ensure the product/process continues to exceed their expectations
2. Use continuous improvement tools and problem-solving techniques
- 2.1. Continuous improvement tools and problem-solving techniques relevant to the process are identified
- 2.2. Continuous improvement tools and problem-solving techniques relevant to the process are applied
- 2.3. Recommendations and solutions to problems are made through standard organisation processes
3. Apply continuous improvement to eliminate waste
- 3.1. Organisation waste minimisation principles and processes are identified
- 3.2. Organisation waste minimisation processes are continuously applied
4. Apply recognised improvement opportunities into the work area
- 4.1. Improvements to processes are trialled
- 4.2. Improvements to processes are monitored and evaluated
- 4.3. Improvements to processes are proposed for inclusion in work procedures and related information
Applicable legislation, regulations and codes of practice, including those related to:
anti-discrimination
award and enterprise agreements
confidentiality and privacy
duty of care
employee relations
environment protection
equal opportunity
industrial relations
relevant industry codes of practice.
Legislation and regulations, organisational safety policies and procedures and may include: the use of personal protective equipment and clothing, rescue services, fire fighting organisation and equipment, first aid equipment, hazard and risk control and elimination, systems covering the use of hazardous materials and substances and manual handling procedures including lifting and carrying.
access and equity principles and practices
environmental management (waste disposal, recycling and re-use guidelines)
emergency and evacuation procedures
equipment use procedures
ethical standards
legal obligations
maintenance and storage procedures
OHS requirements
organisational and site guidelines
policies and procedures relating to own role and responsibility
procedural manuals
quality assurance guidelines
quality and continuous improvement processes and standards
recording and reporting guidelines.
work areas may include body construction, aluminium die casting, iron foundry operations, engine machining, spray painting, automotive plastics, stamping & press operations, fabrication hardware, trim manufacture, vehicle assembly, warehousing, engine assembly, seat frame manufacture
process may include welding sub-assemblies, fitting hang-on components, fittings dies to die boxes, pouring aluminium, machining parts, application of paint, cutting blanks, assembly of components to form sub-assemblies, fitting parts to bodies, assembly of parts, parts picking and replenishment.
AS/NZ ISO 2000/ 2001/2004
Kaizen
enterprise-specific improvement systems.
facts in analysis of data
step-by-step process
use of measurement
action plan
review.
statistics
cause and effect diagrams
fishbone diagram
Pareto diagrams
run charts
X bar R charts
PDCA
balanced scorecards
benchmarking
performance measurement
upstream and downstream customers
internal and external customers immediate and/or final.
over-processing
over-production
excess inventory/stock
corrections/rework
rejects
non-value-adding activities and resources
efforts and costs associated with failures
appraisals and surpluses
reducing cycle time.
anti-discrimination
award and enterprise agreements
confidentiality and privacy
duty of care
employee relations
environment protection
equal opportunity
industrial relations
relevant industry codes of practice.
Legislation and regulations, organisational safety policies and procedures and may include: the use of personal protective equipment and clothing, rescue services, fire fighting organisation and equipment, first aid equipment, hazard and risk control and elimination, systems covering the use of hazardous materials and substances and manual handling procedures including lifting and carrying.
access and equity principles and practices
environmental management (waste disposal, recycling and re-use guidelines)
emergency and evacuation procedures
equipment use procedures
ethical standards
legal obligations
maintenance and storage procedures
OHS requirements
organisational and site guidelines
policies and procedures relating to own role and responsibility
procedural manuals
quality assurance guidelines
quality and continuous improvement processes and standards
recording and reporting guidelines.
work areas may include body construction, aluminium die casting, iron foundry operations, engine machining, spray painting, automotive plastics, stamping & press operations, fabrication hardware, trim manufacture, vehicle assembly, warehousing, engine assembly, seat frame manufacture
process may include welding sub-assemblies, fitting hang-on components, fittings dies to die boxes, pouring aluminium, machining parts, application of paint, cutting blanks, assembly of components to form sub-assemblies, fitting parts to bodies, assembly of parts, parts picking and replenishment.
AS/NZ ISO 2000/ 2001/2004
Kaizen
enterprise-specific improvement systems.
facts in analysis of data
step-by-step process
use of measurement
action plan
review.
statistics
cause and effect diagrams
fishbone diagram
Pareto diagrams
run charts
X bar R charts
PDCA
balanced scorecards
benchmarking
performance measurement
upstream and downstream customers
internal and external customers immediate and/or final.
over-processing
over-production
excess inventory/stock
corrections/rework
rejects
non-value-adding activities and resources
efforts and costs associated with failures
appraisals and surpluses
reducing cycle time.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
compliance with relevant legislation, regulations, standards, codes of practice and established safe practices and enterprise policies and procedures for monitoring and maintaining continuous improvement of systems and processes
maintaining a working knowledge of current enterprise continuous improvement systems and practices
working and communicating effectively and positively with others involved in the work
applying, within authority, the requirements of the job or work role in relation to:
participating in the identification of opportunities for continuous improvement initiatives
using continuous improvement tools and problem solving techniques
applying measures for the elimination of waste
participating in the identification and application of continuous improvement processes
modify activities to cater for variations in workplace context and environment.
Context of and specific resources for assessment
assessment of the competency should take place in a safe working environment in a passenger motor vehicle manufacturing plant or simulated environment using tools/equipment/machinery required for the production process without undue disruption to the production process
assessment is to occur under standard and authorised work practices, safety requirements and environmental constraints.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
assessment must take place in accordance with the endorsed
assessment methods must confirm consistency and accuracy of performance (over time and in a range of workplace relevant contexts) together with application of underpinning knowledge
assessment methods must be by direct observation of tasks and include questioning on underpinning knowledge to ensure its correct interpretation and application
assessment may be applied under project related conditions (real or simulated) and require evidence of process
assessment must confirm a reasonable inference that competency is able not only to be satisfied under the particular circumstance, but is able to be transferred to other circumstances.
Evidence of the following is essential:
compliance with relevant legislation, regulations, standards, codes of practice and established safe practices and enterprise policies and procedures for monitoring and maintaining continuous improvement of systems and processes
maintaining a working knowledge of current enterprise continuous improvement systems and practices
working and communicating effectively and positively with others involved in the work
applying, within authority, the requirements of the job or work role in relation to:
participating in the identification of opportunities for continuous improvement initiatives
using continuous improvement tools and problem solving techniques
applying measures for the elimination of waste
participating in the identification and application of continuous improvement processes
modify activities to cater for variations in workplace context and environment.
Context of and specific resources for assessment
assessment of the competency should take place in a safe working environment in a passenger motor vehicle manufacturing plant or simulated environment using tools/equipment/machinery required for the production process without undue disruption to the production process
assessment is to occur under standard and authorised work practices, safety requirements and environmental constraints.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
assessment must take place in accordance with the endorsed
assessment methods must confirm consistency and accuracy of performance (over time and in a range of workplace relevant contexts) together with application of underpinning knowledge
assessment methods must be by direct observation of tasks and include questioning on underpinning knowledge to ensure its correct interpretation and application
assessment may be applied under project related conditions (real or simulated) and require evidence of process
assessment must confirm a reasonable inference that competency is able not only to be satisfied under the particular circumstance, but is able to be transferred to other circumstances.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| W5785 | AUM9005A | Monitor and maintain continuous improvement of systems and processes | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| W561 | AUM20108 | Certificate II in Automotive Manufacturing (Passenger Motor Vehicle) | Qualification |