Elements and Performance Criteria

Methods include:
physically checking/inspecting vehicles, recording results, checking against price guides
negotiating purchase prices, completing paperwork, carrying out vehicle security register checks and purchasing vehicles
Specific requirements:
manual and/or computer records
knowledge of operating principles of vehicle systems and/or components
knowledge of market trends and vehicle selling prices

This unit of competence applies to the following and should be contextualised to the qualification to which it is being applied:
Administration/sales vehicle sales

Manufacturer/component supplier specifications
Enterprise operating procedures
Customer requirements
Industry/workplace codes of practice

State/Territory OH&S legislation
Award provisions

Critical aspects of evidence

It is essential that competence is fully observed and there is ability to transfer competence to changing circumstances and to respond to unusual situations in the critical aspects of:

inspecting vehicles to determine a purchase price
comparing determined information
negotiating skills
buying skills

Underpinning knowledge
Market values and factors affecting used vehicle valuation
Industry records and how to maintain them
Vehicle inspection methods
Industry pricing guides
Vehicle supply/demand
Basic operating principles of motor vehicle systems/ components including types and models of vehicles
Used vehicle appraisal process
Negotiating skills and techniques
Industry legislation and paperwork requirements
Vehicle purchasing skills
Company stock policy

Specific key competencies, underpinning and employability skills required to achieve the performance criteria
These include a number of processes learned throughout work and life, which are required in most jobs. Some of these are covered by the national key competencies, although others may be added. The details below highlight how these competencies are applied in the attainment of this unit.

Application of the key competencies in this unit are to satisfy the nominated level in which:

Level 1 - relates to working effectively within set conditions and processes;
Level 2 - relates to management or facilitation of conditions or processes; and
Level 3 - relates to design, development and evaluation of conditions or process.
How will the candidate apply the following key competency in this unit? The candidate will need to:

Collect, analyse and organise information
Collate information regarding vehicle appraisal
(Level 2)

Communicate ideas and information
Explain appraisal to the owner
(Level 1)

Plan and organise activities
Plan appraisal and purchase of motor vehicle
(Level 2)

Work with others and in a team
Experienced staff are consulted when issues arise with appraisal
(Level 2)

Use mathematical ideas and techniques
Purchases are completed within budget
(Level 1)

Solve problems
Price is negotiated with owner
(Level 2)

Use technology
Use business technology to identify market prices
(Level 1)

Context of assessment
Underpinning knowledge and skills may be assessed on or off-the-job
Assessment of practical skills must take place only after a period of supervised practice and repetitive experience. If workplace conditions are not available assessment, in simulated workplace conditions is acceptable
The prescribed outcome must be able to be achieved without direct supervision

Method of assessment

Practical assessments:

maintain industry records
access, interpret and apply technical information
compare appraisals with pricing guides and value used vehicles
carry out used vehicle inspections and appraisals

Specific resource requirements for this unit

The following should be made available:

enterprise specific records, industry pricing guides, newspapers, magazines, stock records, statutory requirements
business technology, computers/calculators
a qualified workplace assessor