Unit of competency Outline

Date retreived
22/07/2026 11:30 PM AWST

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Liaise with stakeholders

Liaise with stakeholders

Unit of competency
National Code
UEPOPS044
State Code
ODY70
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
20/04/2022
View on TGA
State Implementation and Classification
Approved Date
14/04/2023
Field of Education
120505 - Work Practices Programmes
Original Release Date
14/04/2023
Nominal Hours
18
Description
This unit involves the skills and knowledge required to communicate with external and internal stakeholders.Communication with stakeholders is about exchanging information, both verbal and non-verbal, with various internal and external personnel and organisations who may have an interest in the outcomes or activities of the workplace. Communicating with internal and external stakeholders requires the application of methods and techniques that enhance participation. Competency in this unit requires the ability to plan and prepare for communication, communicate in writing,communicate orally, use communications systemsand complete documentation. Individuals will, in general, work as an operator, in a power generation facility.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Prepare for communication
  • 1.1 Work health and safety (WHS)/occupational health and safety (OHS) regulations, legislative requirements, codes of practice, manufacturers’ recommendations and specifications, environmental requirements and workplace procedures are identified, applied and monitored
  • 1.2 Medium and tools for communication with stakeholders are determined in accordance with workplace procedures
  • 1.3 Urgent and important information for stakeholders is provided in accordance with workplace procedures
2 Communicate in writing
  • 2.1 Written communication is structured to provide or request information in accordance with workplace procedures
  • 2.2 Format is identified from analysis of available options and current circumstances in accordance with workplace procedures
  • 2.3 Written communication is concisely and logically presented in accordance with workplace procedures
  • 2.4 Information dissemination protocols are used in accordance with workplace procedures
3 Communicate orally
  • 3.1 Oral communication for stakeholders is structured to provide and/or request information in accordance with workplace procedures
  • 3.2 Oral communication is conveyed in accordance with workplace procedures
  • 3.3 Intent of oral communication is confirmed in accordance with workplace procedures
  • 3.4 Information dissemination protocols are used in accordance with workplace procedures
4 Use communications systems
  • 4.1 Communications system is used in accordance with manufacturers' specifications and workplace procedures
  • 4.2 Communications system is maintained and updated in accordance with workplace procedures
5 Complete documentation
  • 5.1 Communication equipment problems are reported in accordance with workplace procedures
  • 5.2 Documentation is updated in accordance with workplace procedures
No information
No information
Replaces
State Code National Code Title Type
OAH23 UEPOPS249 Liaise with stakeholders Unit of competency