Elements and Performance Criteria

Plant, equipment and machinery may include, but is not limited to:
Air-conditioning systems
Boilers
Heating systems
Chillers
Motorised machinery
Cleaning equipment
Kitchen equipment
Laundry equipment
Sterilisers
Gardening equipment
Vehicles

Routine servicing tasks may include, but are not limited to:
Cleaning or changing filters
Changing spark plugs
Adjustments and calibrations
Checking for wear
Lubrication
Checking fluid levels and adding fluids
Cleaning

Minor repair tasks may include but are not limited to:
Replacement of fan belts
Tightening connections
Wheel replacements

Appropriate personnel may include:
Tradesperson
Engineer
Maintenance supervisor
Contractor
Manager

Routine servicing and repair work may be undertaken in the following settings or other similar settings:
Home/residential settings
Community centres
Hospitals
Other health care facilities

Critical aspects of assessment must include:
Ability to work safely, and follow the organisation's occupational health and safety practices
Relevant knowledge of the organisation's plant, equipment and machinery to be serviced and repaired
Ability to identify boundaries of role and when to refer problems and tasks to a tradesperson
Correct and safe use of hand and power tools

Concurrent assessment and relationship with other units:
This unit can be assessed independently or in conjunction with
HLTGM2A Use hand and power tools

Essential knowledge required include:
Basic knowledge of the organisation's plant, equipment and machinery to be serviced and repaired
Identification of plant, equipment and machinery faults and problems which will require reference to a tradesperson
Amount of time required to complete routine servicing of plant, equipment and machinery items
Enterprise maintenance and reporting policies and procedures
OHS policies and procedures including safe working practices

Essential skills required include:
Correct and safe use of hand and power tools
Follow maintenance manuals and manufacturers' recommendations for servicing and maintenance
Maintenance of workshop and plant room cleanliness
Communication with others in relation to work to be undertaken and potential workplace disruption
Safe working practices
Follow infection control practices
Numeracy skills may range from the ability to complete basic arithmetic calculations such as subtraction, addition, multiplication and division to the collating and recording of numbers.
Reading and writing skills - literacy competence required to fulfil job roles in a safe manner and as specified by organisation. The level of skill may range from the ability to understand occupational health and safety legislation and other organisational procedures, to reading workplace safety pamphlets or procedure manuals, manufacturers' specifications for equipment use and preparing maintenance reports. Literacy support available in the workplace may range from having access to support or assistance from expert/mentor/supervisor, to having no communication supports available. Literacy may be required in English or a community language.
Oral communication skills - language competence required to fulfil job roles in a safe manner and as specified by the organisation. Assessors should look for skills in asking questions, listening to and understanding workplace instructions, and clarifying workplace instructions when necessary. The organisation may require competence in English or community language, depending on client group.
Problem solving skills required included ability to use available resources and prioritise workload

Resource implications
Resource implications include access to:
Workplace health and safety policies
Infection control policy in relation to engineering maintenance
Maintenance policy and procedures
Maintenance manuals
Manufacturers' recommendations for maintenance
Job description

Method of assessment
Assessment may include:
Observation of performance
Written tasks
Interviewing and questioning
Formal appraisal systems
Staff/client feedback
Portfolio/CV
Supporting statement of supervisor(s)
Authenticated evidence of relevant work experience and/or formal/informal learning
Case studies and scenarios as a basis for discussion of issues and strategies to contribute to best practice in the work environment

Context of assessment:
This unit is most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions. Assessment may be conducted on more than one occasion to cover a variety of situations.
A diversity of assessment tasks is essential for holistic assessment.