Unit of competency Outline
Date retreived
22/07/2026 4:55 PM AWST
22/07/2026 4:55 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Navigate and interrogate specific enterprise systems to satisfy customer requirements
Navigate and interrogate specific enterprise systems to satisfy customer requirements
Unit of competency
National Code
ICTTC203A
ICTTC203A
State Code
C0498
C0498
TGA Status
Deleted
Deleted
DTWD Status
Archived
Archived
State Implementation and Classification
Approved Date
26/09/2002
Field of Education
080501 - Sales
Original Release Date
26/09/2002
Nominal Hours
35
Description
Notes
Elements and Performance Criteria
No information
No information
No information
No information
| State Code | National Code | Title | Type |
|---|---|---|---|
| C416 | FNB30201 | Certificate III in Financial Services (General Insurance) | Qualification |
| C168 | ICA40801 | Certificate IV in Information Technology (Helpdesk) | Qualification |
| C088 | ICT30599 | Certificate III in Telecommunications (Call Centres) | Qualification |
| C089 | ICT40599 | Certificate IV in Telecommunications (Call Centres) | Qualification |
| N082 | WRW30101 | Certificate III in Wholesale Operations | Qualification |