Unit of competency Outline

Date retreived
23/07/2026 7:08 AM AWST

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Troubleshoot equipment and/or production processes

Troubleshoot equipment and/or production processes

Unit of competency
National Code
MSL977011
State Code
OEY25
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
20/12/2022
View on TGA
State Implementation and Classification
Approved Date
24/05/2023
Field of Education
019909 - Laboratory Technology
Original Release Date
24/05/2023
Nominal Hours
40
Description
This unit of competency describes the skills and knowledge to apply technical, instrumental and equipment knowledge and skills to troubleshoot testing equipment and/or testing issues related to production processes. It includes identifying problems and recommending corrective action.This unit applies to senior technical officers, laboratory supervisors and technical specialists working in all industry sectors. All operations must comply with relevant standards, appropriate procedures and/or workplace requirements. Troubleshooting is the process of using technical knowledge and skills to investigate abnormal performance and assay results. This unit of competency includes troubleshooting testing equipment and/or testing issues related to production processes. No licensing or certification requirements exist at the time of publication. However, regulations and/or external accreditation requirements for laboratory operations exist, so local requirements should be checked. Relevant legislation, industry standards and codes of practice within Australia must also be applied.
Notes
Elements and Performance Criteria
1. Identify abnormal equipment and/or process performance
  • 1.1 Determine whether testing equipment is operating to manufacturer specifications from available workplace information
  • 1.2 Recognise whether equipment outputs are consistent with normal operation
  • 1.3 Identify signs of equipment degradation and possible failure
  • 1.4 Inspect equipment outputs to determine nature of the problem
  • 1.5 Define nature of substandard performance
2. Identify causes of substandard performance
  • 2.1 Select appropriate technical process for investigation
  • 2.2 Identify causes using fact-finding processes
  • 2.3 Review maintenance records to ensure that system does not need simple maintenance
  • 2.4 Review calibration records to ensure system is within calibration
  • 2.5 Confirm that the appropriate test procedure, materials and equipment were used
  • 2.6 Conduct performance tests as appropriate to investigation
  • 2.7 Analyse equipment and/or testing variables to develop list of possible causes
  • 2.8 Isolate causes using appropriate elimination techniques
3. Recommend corrective action
  • 3.1 Propose and trial corrective action based on investigation
  • 3.2 Monitor trial data to ensure outputs are consistent with normal operation
  • 3.3 Review trial results to confirm validity of corrective action
  • 3.4 Maintain records in accordance with workplace procedures
  • 3.5 Submit report that summarises investigation and provides recommendations
No information
No information
Replaces
State Code National Code Title Type
OAC54 MSL977007 Troubleshoot equipment and/or production processes Unit of competency
State Code National Code Title Type
BIX4 MSL60122 Advanced Diploma of Laboratory Management Qualification