Unit of competency Outline

Date retreived
22/07/2026 9:30 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Work effectively with clients with complex alcohol and/or other drugs issues

Work effectively with clients with complex alcohol and/or other drugs issues

Unit of competency
National Code
CHCAOD510A
State Code
D2230
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
22/12/2010
View on TGA
State Implementation and Classification
Approved Date
23/10/2009
Field of Education
090599 - Human Welfare Studies And Services, N.e.c.
Original Release Date
23/10/2009
Nominal Hours
60
Description
DescriptorThis unit describes the knowledge and skills required to provide a range of community services to meet the needs of clients who may have alcohol and other drugs (AOD) issues, which may be combined with other issuesIt also covers the review of client progress and evaluation of all work undertaken with clients
Notes
Elements and Performance Criteria
1. Provide services to meet client needs
  • 1.1 Establish strategies to develop effective working relationships with clients to enable the delivery of targeted services
  • 1.2 Negotiate goals and action plans with the client and document in accordance with organisation procedures
  • 1.3 Carry out early or short-term programs with clients as appropriate
  • 1.4 Negotiate comprehensive and longer care programs with the client as appropriate
  • 1.5 Put in place arrangements to meet the specific needs of clients
  • 1.6 Provide client with relevant and current information on alcohol and other drugs and related issues and discuss
  • 1.7 Provide assistance with daily living as appropriate and in accordance with organisation policies and procedures and service guidelines
  • 1.8 Provide immediate help or referral for critical incidents arising from client's alcohol and other drugs use
  • 1.9 Identify relevant occupational health and safety, legal, ethical and duty of care considerations and incorporate in service delivery.
  • 1.10 Plan and implement relapse prevention strategies
  • 1.11 Assist clients with strategies and actions to reduce drug related harm to themselves
  • 1.12 Make referrals to relevant agencies that can assist clients to address other specific needs
2. Plan and implement harm minimisation and relapse prevention strategies
  • 2.1 Plan and implement relapse prevention strategies
  • 2.2 Assist clients with strategies and actions to prevent and/or reduce drug related harm to themselves and others
  • 2.3 Assist client to identify indicators of possible relapse
3. Provide support for additional needs
  • 3.1 Determine additional client issues likely to have an influence on treatment and rehabilitation
  • 3.2 Determine additional service and support needs
  • 3.3 Identify client issues that are outside the scope of the service and/or the scope of the worker
  • 3.4 Inform the client of possible options
  • 3.5 Inform the client of the reasons for seeking other service and support options
  • 3.6 Confirm the client's understanding of options
  • 3.7 Work with the client to determine referral options and responsibilities
  • 3.8 Where appropriate, make referral with client consent and within organisation policy and procedures
  • 3.9 Work with the client to determine case management requirements
4. Review client progress
  • 4.1 Implement processes to ensure client's progress is regularly reviewed against negotiated goals and action plans
  • 4.2 Monitor, record and report progress against the plan of care according to organisation guidelines
  • 4.3 Negotiate revised action plans and timelines and write into the plan of care as needed
  • 4.4 Negotiate client exit from the program with the client and provide support in accordance with organisation policies and available resources
  • 4.5 Review outcomes of client work with supervisor and /or colleagues in accordance with organisation policies and procedures
5. Evaluate work undertaken with clients
  • 5.1 Review outcomes of client work against care plan goals and document in accordance with organisation policies and procedures
  • 5.2 Discuss outcomes with clients and appropriate persons inside or outside the organisation and document in accordance with organisation policies and procedures
  • 5.3 Put in place processes to ensure feedback from supervisors, clients and other workers and reflection on own practices are incorporated in work activities and services provided
  • 5.4 Identify professional development needs and options and access to ensure ongoing competence
No information
No information
Replaces
State Code National Code Title Type
S2972 CHCAOD10A Work with clients who have alcohol and/or other drugs issues Unit of competency
Replaced By
State Code National Code Title Type
WC800 CHCAOD510B Work effectively with clients with complex alcohol and-or other drugs issues Unit of competency