Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
Work may be conducted in:
a range of work environments
by day or night
Transportation units may include:
rail carriages, buses, coaches, ferries and other transport units
Cleaning equipment may include:
vacuum cleaner
steam cleaners
mop and bucket
polisher
broom
hose
shampoo unit
hovel
specialised cleaning unit
remote controlled cleaning unit
special containers for syringes
Reporting may include:
verbal communication
written communication
Hazards in the work area may include exposure to:
chemicals
dangerous or hazardous substances
Facilities could include:
hard floor (internal)
soft floor
ceiling surfaces and fittings
external surfaces
hard floor (external)
glass surfaces
internal surfaces
furniture and fittings
seats
hard surfaces (e.g. metal, tiled)
Transportation units may include:
passenger vehicles/carriages/vessels owned leased or hired for which the organisation is responsible for cleaning
Facilities may include:
any premises owned, leased or hired and used by the transport system's internal and external customers
Chemicals include:
all types of active and passive materials/agents used for cleaning within the organisation's transportation units and facilities
Hazardous waste includes:
all materials/agents/items/objects that are identified under the relevant acts, regulations or codes
Equipment used to cordon off areas may include:
portable barriers
gate closure
witches hats
designated tape
Personal protective equipment may include:
gloves
safety headwear and footwear
high visibility clothing
Consultative processes may involve:
other workplace personnel, supervisors and managers
Communication in the work area may include:
phone
radio
oral, aural or signed communications
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
Information/documents may include:
workplace procedures and policies for the cleaning of transportation units and facilities for passenger use
work instructions. inspection reports, works orders, job description, and induction materials
manufacturers specifications for equipment/materials
relevant OH&S and environmental protection requirements and policies
relevant codes of practice including the National Standards for Manual Handling, the Industry Safety Code and the ADG Code
relevant health and hygiene legislation, regulations and related documentation
award, enterprise bargaining agreement and other industrial arrangements
customer service and quality assurance procedures
emergency procedures
Applicable regulations and legislation may include:
relevant codes and regulations pertaining to the cleaning of transportation units and facilities for passenger use, including health and hygiene regulations and the ADG Code
relevant state/territory OH&S legislation
relevant state/territory environmental protection legislation
workplace relations regulations including equal opportunity, equal employment opportunity and affirmative action legislation
workers compensation regulations

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:
relevant and appropriate materials and/or equipment, and/or
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through appropriately simulated activities at the registered training organisation, and/or
in an appropriate range of situations in the workplace