Unit of competency Outline
Date retreived
23/07/2026 1:10 AM AWST
23/07/2026 1:10 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Provide inbound telephone service
Provide inbound telephone service
Unit of competency
National Code
FNSICCUS303B
FNSICCUS303B
State Code
C9727
C9727
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
08/09/2005
Field of Education
080501 - Sales
Original Release Date
08/09/2005
Nominal Hours
30
Description
Notes
Elements and Performance Criteria
No information
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C7335 | FNSICCUS303A | Provide inbound telephone service | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| D114 | FNS30107 | Certificate III in Financial Services | Qualification |
| C692 | FNS30104 | Certificate III in Financial Services | Qualification |