Unit of competency Outline
Date retreived
21/07/2026 11:17 PM AWST
21/07/2026 11:17 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Develop policies and strategies
Develop policies and strategies
Unit of competency
National Code
CULMS609C
CULMS609C
State Code
D1821
D1821
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
19/09/2008
Field of Education
080301 - Business Management
Original Release Date
19/09/2008
Nominal Hours
60
Description
This unit describes the performance outcomes, skills and knowledge required to develop/review policies and strategies which guide the planning and implementation of organisational activities. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Notes
Elements and Performance Criteria
1 Analyse the internal and external environment
- 1.1 Research and evaluate relevant external and internal factors that impact on policies and strategies
- 1.2 Take account of new and emerging technologies and industry trends
- 1.3 Consult with key stakeholders during the research process
- 1.4 Synthesise and refine outcomes of research to guide policy development
2 Undertake policy development
- 2.1 Integrate the outcomes of research into the development process
- 2.2 Develop policies which take account of the organisation's mission, direction, goals and priorities
- 2.3 Take account of environmental, social, cultural and ethical obligations and the need for sustainability in developing policy positions
- 2.4 Identify and consider appropriate resource options and constraints
- 2.5 Integrate appropriate collaboration, consultation and communication with key stakeholders
3 Formulate strategies
- 3.1 Formulate strategies for implementation of policy in consultation with relevant people
- 3.2 Develop strategies and tactics which address all key aspects of the policy
- 3.3 Establish and integrate appropriate action plans and evaluation mechanisms
4 Communicate policies/strategies
- 4.1 Write or otherwise communicate policies in a style and format appropriate to the organisation
- 4.2 Clearly communicate policies to relevant stakeholders
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Policies and strategies may relate to:
business operations
building/site management
financial management
research and dissemination of information
commercial and marketing issues
cultural issues and diversity
Indigenous issues
employment practices
sponsorship
legal and administrative requirements
and in the particular context of the cultural industries:
collection management
conservation and preservation
public programs/exhibitions
education
community access
local content
External and internal factors may include:
government policy
market trends
economic conditions/trends
social/cultural environment
legal and ethical constraints
codes of practice
current mission, goals, objectives
resource constraints (human, financial, physical)
management and operating structures
skills capacity
communication capability
Key stakeholders may include:
boards of management/committees
funding agencies
customers
employees
government agencies
suppliers
strategic alliance partners
local community
Evaluation mechanisms may include:
key performance indicators
customer feedback
regular management reviews
industry benchmarking
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Policies and strategies may relate to:
business operations
building/site management
financial management
research and dissemination of information
commercial and marketing issues
cultural issues and diversity
Indigenous issues
employment practices
sponsorship
legal and administrative requirements
and in the particular context of the cultural industries:
collection management
conservation and preservation
public programs/exhibitions
education
community access
local content
External and internal factors may include:
government policy
market trends
economic conditions/trends
social/cultural environment
legal and ethical constraints
codes of practice
current mission, goals, objectives
resource constraints (human, financial, physical)
management and operating structures
skills capacity
communication capability
Key stakeholders may include:
boards of management/committees
funding agencies
customers
employees
government agencies
suppliers
strategic alliance partners
local community
Evaluation mechanisms may include:
key performance indicators
customer feedback
regular management reviews
industry benchmarking
EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
sound application of research and analytical skills to the policy/strategy development process
communication skills sufficient to facilitate effective consultation on complex issues
development of policy and practical strategy to meet the needs of a specific workplace/industry context.
Context of and specific resources for assessment
Assessment must ensure:
involvement of others to reflect the communication and consultation aspects of the unit
access to relevant policies and procedures manuals and other organisational documentation, eg organisational charts.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
evaluation of policies and strategies developed by the candidate
evaluation of reports prepared by the candidate on the policy development process, challenges faced and how these were overcome
evaluation of candidate's response to different industry or community scenarios to assess ability to develop policy and strategy for particular organisations/ workplace contexts.
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
THHGLE22A Manage risk.
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
sound application of research and analytical skills to the policy/strategy development process
communication skills sufficient to facilitate effective consultation on complex issues
development of policy and practical strategy to meet the needs of a specific workplace/industry context.
Context of and specific resources for assessment
Assessment must ensure:
involvement of others to reflect the communication and consultation aspects of the unit
access to relevant policies and procedures manuals and other organisational documentation, eg organisational charts.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
evaluation of policies and strategies developed by the candidate
evaluation of reports prepared by the candidate on the policy development process, challenges faced and how these were overcome
evaluation of candidate's response to different industry or community scenarios to assess ability to develop policy and strategy for particular organisations/ workplace contexts.
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
THHGLE22A Manage risk.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C7175 | CULMS609B | Develop policies and strategies | Unit of competency |
| C5277 | CULMS609A | Develop policies and strategies | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| C725 | CUL50104 | Diploma of Library-Information Services | Qualification |