Unit of competency Outline

Date retreived
23/07/2026 6:44 AM AWST

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Configure and troubleshoot operating system software

Configure and troubleshoot operating system software

Unit of competency
National Code
ICTSAS445
State Code
OBS49
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
21/07/2020
View on TGA
State Implementation and Classification
Approved Date
15/01/2021
Field of Education
080905 - Practical Computing Skills
Original Release Date
15/01/2021
Nominal Hours
40
Description
This unit describes the skills and knowledge required to install, configure, optimise and troubleshoot operating system (OS) software to ensure organisational and client requirements are met.It applies to experienced individuals who, whilst working under minimal supervision and in an instructional and management capacity, are required to install, configure, optimise and troubleshoot OS system software to meet organisational client requirements.No licensing, legislative, or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Identify suitable operating systems
  • 1.1 Research OS vendor sites, technical specifications and system requirements
  • 1.2 Compare and contrast different OS according to organisational procedures
  • 1.3 Determine licensing, hardware and security requirements
  • 1.4 Determine OS for required operation
  • 1.5 Provide OS recommendation to required personnel
2. Install, configure, test and optimise operating systems
  • 2.1 Install OS according to organisational requirements
  • 2.2 Configure OS user interface installation
  • 2.3 Identify directory structures and demonstrate management of virtual memory
  • 2.4 Test OS functions and operations according to organisational procedures
  • 2.5 Optimise OS according to organisational and client requirements
  • 2.6 Document OS installation procedures and functionality according to organisational procedures
3. Resolve operating system problems using command line options and system tools
  • 3.1 Identify command line options and system tools
  • 3.2 Troubleshoot OS problems according to organisational procedures
  • 3.3 Identify and determine OS problem resolution strategies
  • 3.4 Implement OS resolution strategies according to task requirements
  • 3.5 Test OS problem resolution
4. Provide instruction for new operating system implementation
  • 4.1 Confirm resolution of problems with client according to client service policy
  • 4.2 Document changes to OS according to organisational procedures
  • 4.3 Provide one-to-one change instruction to client and users as required
  • 4.4 Obtain OS client evaluation and approval
  • 4.5 Finalise OS change procedures according to organisational procedures
No information
No information
Replaces
State Code National Code Title Type
AUW47 ICTSAS425 Configure and troubleshoot operating system software Unit of competency