This unit describes the skills required to work effectively with a diverse range of clients and colleagues, while recognising and valuing individual differences.This unit applies to those working with diversity in the workplace, in a workgroup and delivering a service to clients.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.Those undertaking this unit would work independently and/or as part of a team where support is available for more complex situations, performing routine tasks in a range familiar of contexts.No licensing, legislative or certification requirements apply to unit at the time of publication.