Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Operational documentation may include:
briefing papers
contact numbers for:
contractors
emergency services
event program and scheduled time for activities
event orders
itemised lists of resources
layout plan for venue or site
plans and procedures
registration reports:
attendance lists per session, site, venue or table
name lists
special requests
running sheet for delivery of event
service vouchers
signage
site maps
staffing rosters.
Event may include:
business and corporate
entertainment and leisure
exhibitions, expositions and fairs
festivals
fundraising
government and civic
marketing
meetings and conventions
social
sports.
Staging requirements and resources may involve:
attendee:
kits
lanyards
name badge or identification documents
receipts
service vouchers
tickets
catering
promotional display materials and handouts
security
set up of:
client displays and livery
exhibitor or sponsor stands
furniture
merchandising stands
on-site registration area
seating
tables
signage
site maps
staff and volunteer
kits
lanyards
name badge or identification documents
stationery
technical equipment and production services:
audio-visual
costumes
props
pyrotechnics
rigging
sets
sound and lighting
special effects
stage design and construction
venue styling
transportation.
Event briefings may involve clarification of:
access times for service personnel, client and attendees
client expectations
client role in event management
event program and scheduled time for activities
procedures for event staging
regulatory compliance and roles and responsibilities of individual team members
roles and responsibilities of internal staff, contractors and volunteers
service expectations
staffing rosters
team structure for instructions, reporting and resolution of problems during event operation.
Plans and proceduresmay manage:
bump-in and bump-out of staging requirements
communication channels with and between:
clients
event operational team
exhibitors
organising committee
sponsors
suppliers
volunteers
crowd control
hazard identification and risk assessment
minimal impacts on lifestyle of local residents
on-site registrations
record keeping and reporting
recycling and correct and environmentally sound disposal practices for waste
regulatory requirements
roles and responsibilities of internal staff, contractors and volunteers
reporting structures for resolution of problems
risk to and control measures for:
attendees
contract staff
local community
personnel
site and environment
volunteers
security
storage facilities for client and outside contractors
use of energy, water and other resources during event set up, operation and break down
transportation and timelines
work health and safety.
Assistance with staging requirements may involve:
assisting bump-in and bump-out of:
client displays and livery
exhibitor or sponsor stands
merchandising stands
on-site registration area
seating
tables
technical equipment and services
venue styling
assisting or running messages for:
caterers
display suppliers
event staging and technical production specialists
food and beverage personnel
florists
equipment hire companies
registration and ticket sales personnel
suppliers of technical equipment and services
venue coordinators or duty managers
moving equipment
running cables.
Toliaise may involve:
developing a team approach to particular tasks
discussing potential problems
making suggestions
reporting deficiencies and discrepancies
seeking clarity on operational requirements
taking instructions.
Operational problemsmay include:
client dissatisfaction
delays
faulty or unavailable technical equipment
inadequate supplies
incorrect set up of equipment, displays and seating
inappropriate space for on-site registration areas
inappropriate management of risk to personnel, participants and the site environment
lack of equipment to manage displays and signage
shortage of or incorrect food and beverage
staff shortages.
Relevant personnel may include:
contractors
event manager
event staging and technical production specialists
suppliers
venue personnel, coordinators and duty managers.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
efficiently assist with staging requirements for multiple and diverse events during event set up, operation and break down
communicate and work effectively with venue personnel, event staging and technical production specialists for smooth service delivery to attendees
integrate knowledge of:
basic aspects of event staging products and services
roles and general responsibilities of different personnel in the event staging process
provide event staging support in live time where commercially realistic time pressures and constraints play a key factor.
Context of and specific resources for assessment
Assessment must ensure use of:
actual events for which event staging support is provided. Events may be created for the specific purpose of skills assessment, but must have commercial, community or business relevance. Small personal events are not appropriate as a means of assessing a individual’s skills and knowledge
venues and sites where events are operated; these can be:
real event venues and sites
event venues and sites operated within a training organisation such as auditoria, exhibition areas, conference rooms, restaurants and sporting facilities where real events are staged
venue personnel, event staging and technical production specialists with whom the individual can interact
industry current documents used to manage on-site event staging including plans, procedures briefing papers, running sheets event, registration reports and layout plans for venues or sites.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of the individual completing tasks during set up, operation and break down of events
direct observation, using role plays, of the individual:
participating in pre-event briefings and consulting with supervisors to clarify staging requirements
communicating and working effectively with venue personnel, event staging and technical production specialists
case studies and problem-solving exercises to allow the individual to identify and suggest solutions for deficiencies and discrepancies in the installation of staging elements
written or oral questioning to assess knowledge of:
basic aspects of event staging products and services
roles and general responsibilities of different personnel in the event staging process
review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual.
Guidance information for assessment
The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector, organisation and job role, for example:
BSBWOR203B Work effectively with others
SITXWHS101 Participate in safe work practices.