Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Equipment may include:
general business technology:
computer technology:
digital cameras
electronic tablets
laptops and personal computers
electronic diary or scheduler
GPS
modems
printers
scanners
smart phones
tablets and other mobile devices
point-of-sale equipment:
cash registers
EFTPOS equipment
scanners
swimming pool and spa-specific equipment:
chlorometers
digital water testing devices
electronic stopwatches
electronic thermometers
photometers
pool management software packages.
Routine maintenance may include:
in-house cleaning and servicing of equipment according to manufacturer guidelines
periodic servicing by qualified or manufacturer-approved technicians
regular checking of equipment
replacing consumables.
Appropriate person may include
business owner
contractor
manufacturer
other staff
supervisor.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
This unit of competency could be assessed by demonstration of the use and maintenance of business technology related to swimming pool and spa servicing.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person should demonstrate the ability to:
select appropriate business technology for use in completion of work tasks associated with swimming pool and spa servicing
demonstrate safe use of business technology used in swimming pool and spa servicing
perform routine maintenance of business technology used in swimming pool and spa servicing.
Context of and specific resources for assessment
Assessment of essential underpinning knowledge may be conducted in an off-site context and is to comply with relevant regulatory and Australian standards’ requirements.
Resource implications for assessment include:
relevant codes, standards and government regulations
a technical reference library with current publications on business technology used in swimming pool and spa servicing.
Method of assessment
Assessment methods must:
satisfy the endorsed Assessment Guidelines of the CPP07 Property Services Training Package
include direct observation of tasks in real or simulated work conditions, with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application
reinforce the integration of employability skills with workplace tasks and job roles
confirm that competency is verified and able to be transferred to other circumstances and environments.
This unit could be assessed on its own or in combination with other units relevant to the job function.
Guidance information for assessment
Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.
Assessment processes and techniques should, as far as is practical, take into account the language, literacy and numeracy capacity of the candidate in relation to the competency being assessed.