Unit of competency Outline

Date retreived
22/07/2026 9:26 AM AWST

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Coordinate rehabilitation and return to work programs

Coordinate rehabilitation and return to work programs

Unit of competency
National Code
BSBHRM530
State Code
OCE48
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
19/10/2020
View on TGA
State Implementation and Classification
Approved Date
16/03/2021
Field of Education
080303 - Human Resource Management
Original Release Date
16/03/2021
Nominal Hours
30
Description
This unit describes the skills and knowledge required to coordinate Workers’ Compensation and sick leave claims. It also covers the coordination of rehabilitation needs and return to work programs and their monitoring, review and evaluation.The unit applies to individuals who coordinate claims and ensure that the organisation provides appropriate support for the worker.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Coordinate claims
  • 1.1 Ensure that the organisation has and maintains a current Workers’ Compensation insurance policy according to required legislation
  • 1.2 Process claims according to organisational policies, procedures and legal and insurance requirements
  • 1.3 Notify rehabilitation provider according to organisational policies and procedures
  • 1.4 Advise claimants as to whether their claim has been accepted, where required
  • 1.5 Analyse claims to identify the nature of the illness and prepare required reports
  • 1.6 Identify projected period of absence and where rehabilitation assistance is required and ensure arrangements are made in the work team to deal with absence
2. Coordinate rehabilitation or return to work process
  • 2.1 Ensure consultation occurs between rehabilitation provider and treating doctor, relevant managers and employee
  • 2.2 Coordinate job redesign, reduced hours and alternative according to medical advice
  • 2.3 Design a return to work program
  • 2.4 Obtain approval for return to work program by relevant managers
  • 2.5 Coordinate return to work program with employee
  • 2.6 Coordinate risk analysis in relation to proposed program and mitigate risk where appropriate
  • 2.7 Commence program as close to the time of the accident or illness, as possible
3. Monitor rehabilitation return to work program
  • 3.1 Encourage regular communication between provider, supervising manager and employee
  • 3.2 Coordinate regular contact and support between provider and employee
  • 3.3 Identify breaches of the return to work program and suggest remedial action
  • 3.4 Refer return to work program to workers compensation authorities where breaches occur
  • 3.5 Modify return to work program, where required
  • 3.6 Evaluate each rehabilitation or return to work program at its conclusion and suggest recommendations for system improvement
No information
No information
Replaces
State Code National Code Title Type
AUL75 BSBHRM509 Manage rehabilitation or return to work programs Unit of competency