Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
Work may be conducted:
in a range of work environments
by day or night
Customers may be:
internal or external
Workplaces may comprise:
large, medium or small worksites
Workplace activities being organised may include but are not limited to:
receival
storage
goods/stock movement
despatch
stock levels
re-ordering processes
Work may be conducted in:
restricted spaces
exposed conditions
controlled or open environments
Goods may involve:
special handling, location, storage and/or packaging requirements, including temperature controlled goods and dangerous goods
Modes of transfer may be:
manual or motorised
Storage types may include but are not limited to:
bin/binning systems
rack refrigeration/freezers/cold rooms
marked floor space
containers
racks and racking systems
block/stacks
pallets
Inventory systems may be:
automated
manual
paper-based
computerised
microfiche
Categories or groups of products/stock may include:
small parts
perishable goods
overseas export
dangerous goods
refrigerated products
temperature controlled stock
fragile goods
The characteristics of products/stock may include:
small parts
toxicity
flammability
form
weight
size
state
perishability
fragility
security risk
Labelling systems may include but are not limited to:
batch code
bar code
identification numbering systems
serial numbers
symbols for safe handling
ADG and HAZCHEM Codes
Hazards in the work area may include:
chemicals
dangerous or hazardous substances
movements of equipment, goods and materials
oil or water on floor
a fire or explosion
damaged packaging or pallets
debris on floor
faulty racking
poorly stacked pallets
faulty equipment
Communication in the work area may include:
phone
electronic data interchange (EDI)
fax
email
internet
RF systems
oral, aural or signed communications
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
Personal protective equipment may include:
gloves
safety headwear and footwear
safety glasses
two-way radios
high visibility clothing
Consultative processes may involve:
other employees and supervisors
suppliers, customers and clients
relevant authorities and institutions
management and union representatives
industrial relations and OH&S specialists
other maintenance, professional or technical staff
Information/documents may include:
goods identification numbers and codes
manifests, picking slips, merchandise transfers, stock requisitions and bar codes, and container identification/serial number
codes of practice and regulations relevant to workplace operations
Australian and international regulations and codes of practice for the handling, stacking and transport of dangerous goods and hazardous substances
operations manuals, job specifications and induction documentation
manufacturers specifications for equipment
workplace procedures and policies
supplier and/or client instructions
dangerous goods declarations and material safety data sheets (where applicable)
award, enterprise bargaining agreement, other industrial arrangements
relevant Australian standards and certification requirements
quality assurance procedures
emergency procedures
Applicable regulations and legislation may include:
relevant codes and regulations for the packaging of goods
Australian and international regulations and codes of practice for the handling and transport of dangerous goods and hazardous substances, including:
Australian and International Dangerous Goods Codes
Australian and International Explosives Codes

licence, patent or copyright arrangements
water and road use and licence arrangements
export/import/quarantine/bond requirements
marine orders
relevant state/territory OH&S and environmental protection legislation
workplace relations regulations
workers compensation regulations

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:
relevant and appropriate materials and/or equipment, and/or
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through appropriately simulated activities at the registered training organisation, and/or
in an appropriate range of situations in the workplace