Elements and Performance Criteria

Work group/teams may consist of permanent, part-time, temporary casual employees; trainees; contractors, consultants; individuals on work experience
Work groups/teams many be formally or informally structured; established or ad-hoc work units; working parties; tasks forces; committees; self-directed teams
Actions to resolve issues, problems or conflicts may include problem solving; negotiation; conflict resolution; use of a mediator
Work with others requires differences between people to be taken into account, especially in relation to cultural, racial and ethnic backgrounds; physical requirements; gender; languages; customs, religious and traditional beliefs; different interpersonal communication styles.
Information may be in the form of a verbal or written progress reports.

Critical aspects of evidence
These include contributing towards developing and maintaining a productive team environment; actively participating in team activities; working within resource restraints e.g. time, personnel, workload; work practices are consistent with SOPs and organisation policies
Context of assessment
Assessment of competency, including attainment of relevant knowledge and skills may be made through practical demonstration in an actual work environment or simulation of such an environment.
Specialised resources required for training and assessment
Availability of suitably qualified industry assessors; system which facilitates recording of trainees' profiles and progress; facilities for workplace or simulated environment assessment
Pre-requisites and co-requisite
This unit is a core unit and should be assessed in conjunction with the appropriate core competencies.
Knowledge and Skills
The Evidence Guide is a set of guidelines which assist in the development of assessment instruments/tools to assess the competency of workers in the Gas Industry. This requires evidence of consistent achievement of the workplace outcomes covered by the unit.
An employee working at this level is required to work towards fostering a cohesive team environment; understand and adhere to SOPs and the organisation's policies; understand and adhere to organisation code of conduct and ethics policy; communicate effectively; negotiate effectively; assist with problem solving; manage time effectively; demonstrate an awareness cultural difference issues