Unit of competency Outline
Date retreived
23/07/2026 2:15 PM AWST
23/07/2026 2:15 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Use oral communication skills for complex workplace presentations
Use oral communication skills for complex workplace presentations
Unit of competency
National Code
FSKOCM010
FSKOCM010
State Code
OBK83
OBK83
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
30/01/2020
Field of Education
100707 - Verbal Communication
Original Release Date
30/01/2020
Nominal Hours
15
Description
This unit describes the skills and knowledge required to use oral communication skills to deliver complex workplace presentations, such as a sales promotion or product launch, presentation at staff development forum, presentation of a proposal, seminar presentations, or leading a focus group.An individual performing these tasks works independently and uses support from a range of established resources.This unit applies to individuals who use, or are preparing to use, oral communication skills to complete workplace activities. This includes existing workers and individuals preparing for employment through vocational education and training. This unit should be integrated and contextualised with vocational training to support achievement of vocational competency.This unit is aligned to, but does not fully address, the Australian Core Skills Framework (ACSF) oral communication core skill indicators .07 and .08 at level 4 in the workplace and employment domain of communication.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Plan to deliver complex workplace presentation
- 1.1 Identify purpose of presentation and required outcome
- 1.2 Identify audience of presentation and establish appropriate register
2. Develop presentation
- 2.1 Identify options for presentation structure and select appropriate format
- 2.2 Locate and evaluate information and materials for presentation
- 2.3 Organise and sequence information into presentation structure and relevant support material(s)
3. Deliver presentation
- 3.1 Use positive oral communication strategies to deliver presentation
- 3.2 Present using appropriate grammar, vocabulary and pronunciation, and clarify all industry jargon
- 3.3 Use appropriate positive non-verbal communication strategies to support and enhance delivery
- 3.4 Monitor effectiveness of presentation and make adjustments to oral communication strategies as required
4. Review performance
- 4.1 Seek feedback on oral communication strategies used
- 4.2 Review effectiveness of presentation to meet identified purpose
- 4.3 Critically reflect on own performance and develop strategies for improvement
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| WG326 | FSKOCM10 | Use oral communication skills for complex workplace presentations | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| BEZ5 | FSK20119 | Certificate II in Skills for Work and Vocational Pathways | Qualification |