Unit of competency Outline
Date retreived
22/07/2026 1:15 PM AWST
22/07/2026 1:15 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Facilitate and capitalise on change in the workplace
Facilitate and capitalise on change in the workplace
Unit of competency
National Code
TLIP207C
TLIP207C
State Code
S5851
S5851
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
08/07/2014
Field of Education
080399 - Business And Management, N.e.c.
Original Release Date
08/07/2014
Nominal Hours
50
Description
This unit involves the skills and knowledge required to facilitate and capitalise on change and innovation in the workplace, including participating in planning for the introduction of change, developing creative and flexible approaches to solutions to change-related problems, and managing emerging challenges and opportunities in the workplace.
Notes
Elements and Performance Criteria
1 Participate in planning the introduction of change
- 1.1 Opportunities are taken to respond to the changing needs of customers and the organisation
- 1.2 Effective contributions are made to the organisation's planning processes to introduce change
- 1.3 Plans to introduce change are made in consultation with affected individuals/groups
- 1.4 The organisation's objectives and plans to introduce change are explained clearly to individuals/teams
2 Develop creative and flexible approaches to solutions
- 2.1 Alternative approaches to managing workplace issues and problems are identified and analysed
- 2.2 Risks are assessed and action is taken to achieve a recognised benefit or advantage to the organisation
- 2.3 The workplace is managed in a way that promotes the development of innovative approaches and outcomes
- 2.4 Creative and responsive approaches to resource management improves productivity and/or reduces costs in a competitive environment
3 Manage emerging challenges and opportunities
- 3.1 Individuals/teams respond effectively and efficiently to changes in the organisation's goals, plans and priorities
- 3.2 Coaching and mentoring assists individuals/teams develop competencies to handle change efficiently and effectively
- 3.3 Individuals/teams are kept informed of progress in the implementation of change
- 3.4 Recommendations for improving the methods/techniques to manage change are negotiated with designated persons/groups
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
The workplace environment may involve twenty-four hour operation and may include:
single and multi-site locations
large, medium and small companies
Services, products, risks, work systems and requirements may:
potentially vary across different sections of the workplace
Change may include:
new management
new work practices
new products or services
changes in work locations
changes in work structures
new quality systems
new training programs
Learning methods may include:
mentoring
coaching
exchange/rotation
action learning
shadowing
structured training programs
Relevant regulations/legislation may be related to:
contract disputation
confidentiality
goods regulatory requirements
probity
Consultative processes may involve:
other employees and supervisors
customers and suppliers
management and union representatives
industrial relations and OH&S specialists
other professional or technical staff, contractors and maintenance personnel
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
Information/documentation may include:
procedures for the development of workplace plans and budgets
customer/client instructions and assessed requirements
legislation, regulations and related documentation relevant to business operations
regulations and policies relating to minimising risks to the environment and ensuring compliance with OH&S requirements
insurance requirements
relevant agreements, codes of practice including the National Standards for Services and Operations
manufacturers/suppliers specifications, advice, recommended procedures, policies and instructions
reports of accidents and incidents within regulatory requirements and workplace procedures
workplace guidelines on appropriate workplace language and communication strategies and interpretation of relevant information
quality assurance procedures
Applicable regulations and legislation may include
relevant regulations, standards and codes of practice
relevant Australian and state/territory OH&S legislation
equal employment legislation and related policies
environmental protection regulations
hazardous substances and dangerous goods codes
relevant Australian standards and certification requirements
licence, patent or copyright arrangements
taxation and trading regulations relevant to business operations
relevant insurance regulations
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
The workplace environment may involve twenty-four hour operation and may include:
single and multi-site locations
large, medium and small companies
Services, products, risks, work systems and requirements may:
potentially vary across different sections of the workplace
Change may include:
new management
new work practices
new products or services
changes in work locations
changes in work structures
new quality systems
new training programs
Learning methods may include:
mentoring
coaching
exchange/rotation
action learning
shadowing
structured training programs
Relevant regulations/legislation may be related to:
contract disputation
confidentiality
goods regulatory requirements
probity
Consultative processes may involve:
other employees and supervisors
customers and suppliers
management and union representatives
industrial relations and OH&S specialists
other professional or technical staff, contractors and maintenance personnel
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
Information/documentation may include:
procedures for the development of workplace plans and budgets
customer/client instructions and assessed requirements
legislation, regulations and related documentation relevant to business operations
regulations and policies relating to minimising risks to the environment and ensuring compliance with OH&S requirements
insurance requirements
relevant agreements, codes of practice including the National Standards for Services and Operations
manufacturers/suppliers specifications, advice, recommended procedures, policies and instructions
reports of accidents and incidents within regulatory requirements and workplace procedures
workplace guidelines on appropriate workplace language and communication strategies and interpretation of relevant information
quality assurance procedures
Applicable regulations and legislation may include
relevant regulations, standards and codes of practice
relevant Australian and state/territory OH&S legislation
equal employment legislation and related policies
environmental protection regulations
hazardous substances and dangerous goods codes
relevant Australian standards and certification requirements
licence, patent or copyright arrangements
taxation and trading regulations relevant to business operations
relevant insurance regulations
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and/or equipment, and/or
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through appropriately simulated activities at the registered training organisation, and/or
in an appropriate range of situations in the workplace
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and/or equipment, and/or
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through appropriately simulated activities at the registered training organisation, and/or
in an appropriate range of situations in the workplace
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| S2202 | TDTP297B | Facilitate and capitalise on change in the workplace | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| D5299 | TLIP4002A | Facilitate and capitalise on change in the workplace | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| S636 | AVI40408 | Certificate IV in Aviation (Ground Operations and Service) | Qualification |
| S632 | AVI40508 | Certificate IV in Aviation (Leadership and Supervision) | Qualification |