Unit of competency Outline
Date retreived
23/07/2026 6:48 AM AWST
23/07/2026 6:48 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Write routine workplace materials
Write routine workplace materials
Unit of competency
National Code
PSPGEN008
PSPGEN008
State Code
AWV96
AWV96
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
21/07/2016
Field of Education
100705 - Written Communication
Original Release Date
21/07/2016
Nominal Hours
30
Description
This unit describes the skills required to perform routine written communication. It includes extracting meaning from routine written information for workplace purposes and preparing routine written materials. The focus is on the content and structure of written materials and not on the use of computer technology, which is addressed by other competencies.This unit applies to those working in generalist or specialist roles within the public sector.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.Those undertaking this unit would work in teams or autonomously, performing routine tasks in a familiar context.No licensing, legislative or certification requirements apply to unit at the time of publication.
Notes
Elements and Performance Criteria
1. Read, interpret and act on routine written materials
- 1.1 Determine intended recipients and purpose of incoming written materials with assistance from others.
- 1.2 Identify and use key points to record, store or forward incoming materials.
- 1.3 Use information from tables, charts and other graphic information to plan and organise work.
- 1.4 Read and follow procedural information to implement workplace routines or remedy problems.
- 1.5 Seek assistance with difficult or ambiguous materials.
2. Prepare routine written materials
- 2.1 Confirm and follow requirements of written materials in accordance with standard templates.
- 2.2 Include information that is accurate, clear and concise and meets organisational guidelines for the type of document.
- 2.3 Check material to ensure correct grammar, spelling and punctuation, and to correct any inaccuracies in content.
- 2.4 Present written information in accordance with organisational standards for format and accuracy.
- 2.5 Prepare and submit written information for approval/final editing within required timeframes.
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C7997 | PSPGOV208A | Write routine workplace materials | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AZX4 | PSP20116 | Certificate II in Government | Qualification |
| BGU1 | CUA20520 | Certificate II in Information and Cultural Services | Qualification |
| BGO2 | LGA20120 | Certificate II in Local Government | Qualification |