Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Information includes:
diagrams or sketches
instructions issued by authorised organisational or external personnel
manufacturer specifications and instructions, where specified
MSDS
memos
regulatory and legislative requirements pertaining to repairing wall and floor tiles
relevant Australian standards
safe work procedures relating to repairing wall and floor tiles
signage
verbal, written and graphical instructions
work bulletins
work schedules, plans and specifications.
Planning and preparation include:
assessment of conditions and hazards
determination of work requirements and safety plans and policies
equipment defect identification
work site inspection.
Safety (OHS) is to be in accordance with state and territory legislation and regulations and project safety plan and may include:
emergency procedures, including extinguishing fires, organisational first aid requirements and evacuation
hazard control
hazardous materials and substances
organisational first aid
PPE prescribed under legislation, regulations and workplace policies and practices
safe operating procedures, including the conduct of operational risk assessment and treatments associated with:
concealed services (water, power and gas)
lighting
traffic control
restricted access barriers
trip hazards
work site visitors and the public
working at heights
working in confined spaces
working in proximity to others
use of firefighting equipment
use of tools and equipment
workplace environmental requirements and safety.
Tools and equipment:
include:
brooms
brushes
buckets
caulking guns
cement sheet cutters
hammers
hose and water sprays
ladders
levelling equipment
lump hammers
measuring tapes and rules
mortar boards
nippers
pointed grouters
power drills
power leads
rags
rubber mallets
sanding blocks
saws
scrapers
shovels
spacers and wedges
spatulas
sponges
squares
squeegees
straight edges
stringlines
tile cutters and scribes
trowels
wet and dry diamond saws
wheelbarrows
wire brushes
wooden floats
may include:
concrete mixers
masonry drill bits
power grinders
power sanders.
Quality requirements include relevant regulations, including:
Australian standards
internal company quality policy and standards
manufacturer specifications
workplace operations and procedures.
Materials include:
adhesives
caulking compound
cement mortar (with and without additives)
grout
tiles.
Environmental requirements include:
clean-up management
dust and noise
vibration
waste management.
Damages and defects include:
chips or dents
cracks and splits
holes
loose and flaked surface materials
material drumming
missing, cracked or damaged substrate or tiles
rough imperfect surfaces
surface depressions or dents.
Types of tiles include:
ceramic
glass
granite
marble
porcelain
stone
terracotta.
Tiles may be fixed using:
adhesives
cement mortar
cement mortar with adhesive additive.

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
This unit of competency could be assessed in the workplace or a close simulation of the workplace environment, provided that simulated or project-based assessment techniques fully replicate construction workplace conditions, materials, activities, responsibilities and procedures.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of the ability to:
locate, interpret and apply relevant information, standards and specifications
comply with site safety plan and OHS legislation, regulations and codes of practice applicable to workplace operations
comply with organisational policies and procedures including quality requirements
safely and effectively operate and use tools, plant and equipment
communicate and work effectively and safely with others
as a minimum remove and replace a quantity of damaged wall tiles, which are fixed with adhesive bedding; and remove and replace a quantity of damaged floor tiles, which are fixed with mortar bedding, ensuring:
correct identification of requirement and replacement of the tiles
correct selection and use of appropriate processes, tools and equipment
completing all work to specification
compliance with regulations, standards and organisational quality procedures and processes.
Context of and specific resources for assessment
This competency is to be assessed using standard and authorised work practices, safety requirements and environmental constraints.
Assessment of essential underpinning knowledge will usually be conducted in an off-site context.
Assessment is to comply with relevant regulatory or Australian standards' requirements.
Resource implications for assessment include:
workplace location or simulated workplace
materials relevant to repairing floor and wall tiles
hand and power tools, plant and equipment appropriate to repairing floor and wall tiles
realistic activities covering the mandatory task requirements
specifications and work instructions.
Assessment of this unit of competency may be in conjunction with assessment of other units commonly performed at the same time in normal job roles.
Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.
Method of assessment
Assessment methods must:
satisfy the endorsed Assessment Guidelines of the Construction, Plumbing and Services Training Package
include direct observation of tasks in real or simulated work conditions, with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application
reinforce the integration of employability skills with workplace tasks and job roles
confirm that competency is verified and able to be transferred to other circumstances and environments.
Validity and sufficiency of evidence requires that:
competency will need to be demonstrated over a period of time reflecting the scope of the role and the practical requirements of the workplace
where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice, with a decision on competency only taken at the point when the assessor has complete confidence in the person's demonstrated ability and applied knowledge
all assessment that is part of a structured learning experience must include a combination of direct, indirect and supplementary evidence.
Assessment processes and techniques should as far as is practical take into account the language, literacy and numeracy capacity of the candidate in relation to the competency being assessed.
Supplementary evidence of competency may be obtained from relevant authenticated documentation from third parties, such as existing supervisors, team leaders or specialist training staff.