Unit of competency Outline
Date retreived
22/07/2026 4:02 PM AWST
22/07/2026 4:02 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Provide nursing care for clients requiring palliative care
Provide nursing care for clients requiring palliative care
Unit of competency
National Code
HLTEN511B
HLTEN511B
State Code
D8216
D8216
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
24/08/2012
Field of Education
060313 - Palliative Care Nursing
Original Release Date
24/08/2012
Nominal Hours
30
Description
DescriptorThis unit of competency describes the skills and knowledge required in providing palliative care to clients with life-limiting illness and their family
Notes
Elements and Performance Criteria
1. Recognise the special needs of clients requiring a palliative approach to care
- 1.1 Undertake a holistic assessment of the client in consultation/collaboration with a registered nurse
- 1.2 Apply the principles of palliative care and the palliative approach
- 1.3 Work with knowledge of pathophysiological changes associated with a life-limiting illness and an understanding of the needs of clients with such an illness
- 1.4 Discuss with the client/family/carer the impact of life-limiting illness on their activities of daily living
- 1.5 Use an understanding of the physiology of dying to support clients and family as they experience the dying process
- 1.6 Ascertain and respect client needs in relation to lifestyle, social context, emotional and spiritual choices and document these in line with care plan
- 1.7 Support the client, carer, his/her family and/or significant other to ensure their freedom to discuss spiritual and cultural issues in an open and non-judgmental way within scope of own practice and responsibilities
- 1.8 Work with an awareness of psychosocial impact of palliative care on a client's family and significant others
2. Contribute to the care plan for the client at end-of-life
- 2.1 Develop an individualised care plan in consultation/collaboration with a registered nurse
- 2.2 Work in consultation/collaboration with other members of the health care team in providing care
- 2.3 Provide emotional support to client and family through effective communication
- 2.4 Address the legal and ethical implications of implementing advanced care directives
- 2.5 Monitor changes to advanced caredirectives as they are reviewed regularly by appropriate staff member and support implementation of these changes
3. Implement nursing interventions for clients with life-limiting illness
- 3.1 Provide care according to the developed care plan, documenting and reporting any changes
- 3.2 Perform nursing interventions to manage activities of daily living or complications of life-limiting illness in consultation/collaboration with a registered nurse
- 3.3 Provide a supportive environment to the client, family, carer and those involved in end-of-life care
- 3.4 Ensure that information provided to client, family and/or carer is accurate, timely and respects the wishes of client and/or family
- 3.5 Document and promptly report observations of pain and other discomforts to appropriate member of staff
- 3.6 Support the dignity of the client in undertaking all activities at end-of-life as well as after death
- 3.7 Identify and report to appropriate member of staff any signs of deterioration or imminent death in line with health care guidelines
4. Assist in evaluating the effectiveness of planned interventions
- 4.1 Modify nursing interventions to suit client responses in consultation/collaboration with registered nurse
- 4.2 Monitor and document client responses to nursing interventions
- 4.3 Evaluate, document and report effectiveness of implemented strategies that address client needs
- 4.4 Reflect on any ethical issues or concerns and discuss with appropriate person if necessary
5. Provide support and services to client and family at end-of-life and after death
- 5.1 Identify, access and/or discuss resources available for self, client, family requiring bereavement care
- 5.2 Refer grieving family to appropriate counselling resources as required
- 5.3 Undertake care of the body with dignity and respect taking into account the individual customs, culture, religion, spiritual practices and choices of clients
RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Palliative approach aims to:
Improve the quality of life for individuals with a life-limiting illness and their families, by reducing their suffering through early identification, assessment and treatment of pain, physical, psychological, social, and spiritual problems. A palliative approach is not delayed until the end stages of an illness. Instead a palliative approach provides a focus on active comfort care and a positive approach to reducing an individual's symptoms and distress, which facilitates residents and their families understanding that they are being actively supported through this process. Underlying the philosophy of a palliative approach is a positive and open attitude towards death and dying.
(Standards for Providing Quality Palliative Care to all Australians. PCA 2005).
Palliative care means
An approach that improves the quality of life of clients and their families facing the problem associated with a life-threatening illness, through the prevention and relief of suffering by means of early identification and impeccable assessment and treatment of pain and other problems, physical, psychological and spiritual (WHO 2002)
Advanced care planning refers to:
The process of preparing for likely scenarios near end of life and usually includes assessment of, and dialogue about a person's understanding of their medical history and condition, values, preferences and personal and family resources. Advanced care planning elements are the written directive and an appointment of a substitute decision maker
Access through state and territory legislation or guidelines on advanced care planning
Advanced care directive:
Is sometimes called a 'living will' and describes one's future preferences for medical treatment. It contains instructions that consent to, or refuse, the future use of specified medical treatments. It becomes effective in situations where the client no longer has capacity to make legal decisions
Access through state and territory legislation or guidelines on advanced care planning
Completion of an advance care directive should be one component of the broader advance care planning process. Documenting advanced care directives is not compulsory as the person may choose to verbally communicate their wishes to the doctor or family, or appoint a substitute decision maker to make decisions on their behalf. Examples of advance care directives are:
medical treatment preference, including those influenced by religious or other values and beliefs'.
particular conditions or states that the person would find unacceptable should these be the likely result of applying life-sustaining treatment, for example severe brain injury with no capacity to communicate or self-care.
how far treatment should go when the client's condition is 'terminal', 'incurable' or 'irreversible' (depending on terminology used in specific forms).
the wishes of someone without relatives to act as their 'person responsible' in the event they became incompetent or where there is no one that person would want to make such decisions on their behalf.
Legal implications of advanced care directive:
A nominated substitute decision maker that the treating clinician may seek out to discuss treatment decisions
Other non-medical aspects of care that is important to the person during their dying phase
Although the content of an ACD usually stipulates treatment limitation preferences, this should never be assumed as some individuals may indicate they want full measures to prolong their life
Access through state and territory legislation or guidelines on advanced care directives
End-of-life ethical decisions may include:
Ongoing discussion with the client, family, doctor, guardian and organisation to ensure that the client's and/or family's wishes are up-to-date
Client's lifestyle choices may include:
Personal supports and relationships
Social activities
Emotional supports
Cultural and spiritual supports
Sexuality and Intimacy supports
Life limiting illness describes
Illnesses where it is expected that death will be a direct consequence of the specified illness. This definition is inclusive of both a malignant and non-malignant illness. Life limiting illnesses might be expected to shorten an individual's life expectancy (Standards for Providing Quality Palliative Care to all Australians. PCA 2005).
Client:
May also refer to resident or client throughout this document.
Ethical issues may include:
Decisions regarding medical treatment
Conflict that may occur in relation to personal values and decisions made by or for the client
Health promotion strategies may include:
School topics personal and sexual health, nutrition drugs, mental health
Community outreach breast feeding mothers
Mass media advertising campaigns
Social marketing
Immunisation
Public education
Genetic counselling
Screening
Client education strategies may include:
Discussions about relevant issues regarding health
One-on-one guidance/supervision
Small groups
Demonstrations
Referrals to appropriate health professional
Contact with self-help group
Risk factors may include:
Alcohol and substance abuse
Drug abuse
Stress
High blood pressure
Smoking
Obesity
Poor nutrition
Elimination problems
Lack of exercise
Interpersonal conflict
Loneliness
Poor sleep
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Palliative approach aims to:
Improve the quality of life for individuals with a life-limiting illness and their families, by reducing their suffering through early identification, assessment and treatment of pain, physical, psychological, social, and spiritual problems. A palliative approach is not delayed until the end stages of an illness. Instead a palliative approach provides a focus on active comfort care and a positive approach to reducing an individual's symptoms and distress, which facilitates residents and their families understanding that they are being actively supported through this process. Underlying the philosophy of a palliative approach is a positive and open attitude towards death and dying.
(Standards for Providing Quality Palliative Care to all Australians. PCA 2005).
Palliative care means
An approach that improves the quality of life of clients and their families facing the problem associated with a life-threatening illness, through the prevention and relief of suffering by means of early identification and impeccable assessment and treatment of pain and other problems, physical, psychological and spiritual (WHO 2002)
Advanced care planning refers to:
The process of preparing for likely scenarios near end of life and usually includes assessment of, and dialogue about a person's understanding of their medical history and condition, values, preferences and personal and family resources. Advanced care planning elements are the written directive and an appointment of a substitute decision maker
Access through state and territory legislation or guidelines on advanced care planning
Advanced care directive:
Is sometimes called a 'living will' and describes one's future preferences for medical treatment. It contains instructions that consent to, or refuse, the future use of specified medical treatments. It becomes effective in situations where the client no longer has capacity to make legal decisions
Access through state and territory legislation or guidelines on advanced care planning
Completion of an advance care directive should be one component of the broader advance care planning process. Documenting advanced care directives is not compulsory as the person may choose to verbally communicate their wishes to the doctor or family, or appoint a substitute decision maker to make decisions on their behalf. Examples of advance care directives are:
medical treatment preference, including those influenced by religious or other values and beliefs'.
particular conditions or states that the person would find unacceptable should these be the likely result of applying life-sustaining treatment, for example severe brain injury with no capacity to communicate or self-care.
how far treatment should go when the client's condition is 'terminal', 'incurable' or 'irreversible' (depending on terminology used in specific forms).
the wishes of someone without relatives to act as their 'person responsible' in the event they became incompetent or where there is no one that person would want to make such decisions on their behalf.
Legal implications of advanced care directive:
A nominated substitute decision maker that the treating clinician may seek out to discuss treatment decisions
Other non-medical aspects of care that is important to the person during their dying phase
Although the content of an ACD usually stipulates treatment limitation preferences, this should never be assumed as some individuals may indicate they want full measures to prolong their life
Access through state and territory legislation or guidelines on advanced care directives
End-of-life ethical decisions may include:
Ongoing discussion with the client, family, doctor, guardian and organisation to ensure that the client's and/or family's wishes are up-to-date
Client's lifestyle choices may include:
Personal supports and relationships
Social activities
Emotional supports
Cultural and spiritual supports
Sexuality and Intimacy supports
Life limiting illness describes
Illnesses where it is expected that death will be a direct consequence of the specified illness. This definition is inclusive of both a malignant and non-malignant illness. Life limiting illnesses might be expected to shorten an individual's life expectancy (Standards for Providing Quality Palliative Care to all Australians. PCA 2005).
Client:
May also refer to resident or client throughout this document.
Ethical issues may include:
Decisions regarding medical treatment
Conflict that may occur in relation to personal values and decisions made by or for the client
Health promotion strategies may include:
School topics personal and sexual health, nutrition drugs, mental health
Community outreach breast feeding mothers
Mass media advertising campaigns
Social marketing
Immunisation
Public education
Genetic counselling
Screening
Client education strategies may include:
Discussions about relevant issues regarding health
One-on-one guidance/supervision
Small groups
Demonstrations
Referrals to appropriate health professional
Contact with self-help group
Risk factors may include:
Alcohol and substance abuse
Drug abuse
Stress
High blood pressure
Smoking
Obesity
Poor nutrition
Elimination problems
Lack of exercise
Interpersonal conflict
Loneliness
Poor sleep
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this competency unit:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Observation of performance in a work context is essential for assessment of this unit
Consistency of performance should be demonstrated over the required range of workplace situations and should occur on more than one occasion and be assessed by a registered nurse
Context of and specific resources for assessment:
This unit is most appropriately assessed in the clinical workplace or in a simulated clinical work environment and under the normal range of clinical environment conditions
Where, for reasons of safety, access to equipment and resources and space, assessment takes place away from the workplace, simulations should be used to represent workplace conditions as closely as possible, prior to assessment in the workplace
Method of assessment
Observation in the workplace
Written assignments/projects
Case study and scenario as a basis for discussion of issues and strategies to contribute to best practice
Questioning - verbal or written
Role play/simulation
Access and equity considerations:
All workers in the health industry should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this competency unit:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Observation of performance in a work context is essential for assessment of this unit
Consistency of performance should be demonstrated over the required range of workplace situations and should occur on more than one occasion and be assessed by a registered nurse
Context of and specific resources for assessment:
This unit is most appropriately assessed in the clinical workplace or in a simulated clinical work environment and under the normal range of clinical environment conditions
Where, for reasons of safety, access to equipment and resources and space, assessment takes place away from the workplace, simulations should be used to represent workplace conditions as closely as possible, prior to assessment in the workplace
Method of assessment
Observation in the workplace
Written assignments/projects
Case study and scenario as a basis for discussion of issues and strategies to contribute to best practice
Questioning - verbal or written
Role play/simulation
Access and equity considerations:
All workers in the health industry should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C9222 | HLTEN511A | Provide nursing care for clients requiring palliative care | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWA07 | HLTENN010 | Apply a palliative approach in nursing practice | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| D096 | HLT51607 | Diploma of Nursing (Enrolled/Division 2 nursing) | Qualification |
| D111 | HLT61107 | Advanced Diploma of Nursing (Enrolled/Division 2 nursing) | Qualification |
| J108 | HLT51612 | Diploma of Nursing (Enrolled-Division 2 nursing) | Qualification |