Unit of competency Outline

Date retreived
22/07/2026 9:16 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Promote equity in access to the service

Promote equity in access to the service

Unit of competency
National Code
CHCECE027
State Code
AVC05
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
06/08/2015
View on TGA
State Implementation and Classification
Approved Date
22/01/2016
Field of Education
090599 - Human Welfare Studies And Services, N.e.c.
Original Release Date
22/01/2016
Nominal Hours
40
Description
This unit describes the skills and knowledge required to actively promote a service and engage and enhance participation of underrepresented or equity groups.The unit applies to educators who work with children in a variety of education and care services.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Monitor the use of the service
  • 1.1 Analyse attendance patterns and calculate percentages of children from local community who are under represented in using the service
  • 1.2 Set ratio targets for increased use of service by those under represented and collaborate with all relevant parties to monitor progress
  • 1.3 Calculate the achievement of these targets
2. Develop and implement strategies to enhance participation of under represented groups
  • 2.1 Identify and implement strategies for engagement with client groups
  • 2.2 Promote services to the range of client groups by providing information in relevant formats
  • 2.3 Establish feedback processes to enable people to provide information about their experiences accessing the service
  • 2.4 Identify barriers and implement strategies to address them
  • 2.5 Critically evaluate service practices and policies against access and equity principles and recommend changes as necessary
  • 2.6 Implement strategies in collaboration with all relevant parties
3. Convey the eligibility criteria clearly
  • 3.1 Identify and communicate funding program eligibility criteria
  • 3.2 Identify and communicate organisation eligibility criteria
  • 3.3 Identify any client groups that must be given priority according to guidelines
  • 3.4 Provide a clear statement of who can and who can not access the service
  • 3.5 Communicate reasons for eligibility criteria of the service
4. Determine eligibility and priority for the service and communicate the decision effectively
  • 4.1 Gather sufficient information on applicant and determine eligibility and priority
  • 4.2 Clearly explain decision, reasons and waiting list procedures
  • 4.3 If the person is ineligible for service, explain appeal process or alternative options
  • 4.4 Refer to more appropriate service as required
5. Review outcomes
  • 5.1 Monitor and evaluate strategies to enhance participation of underrepresented groups
  • 5.2 Collaborate with relevant parties to identify and implement improvements
No information
No information
Replaces
State Code National Code Title Type
D2708 CHCRF621C Promote equity in access to the service Unit of competency
Replaced By
State Code National Code Title Type
ODK24 CHCECE051 Promote equity in access to the service Unit of competency