Unit of competency Outline
Date retreived
21/07/2026 11:22 PM AWST
21/07/2026 11:22 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Identify and rectify problems in the workplace
Identify and rectify problems in the workplace
Unit of competency
National Code
FPPPRS210A
FPPPRS210A
State Code
AUY26
AUY26
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
Field of Education
030717 - Plant And Machine Operations
Original Release Date
Nominal Hours
Description
This unit describes the outcomes required to identify and rectify workplace problems in the pulp and paper industry within limits of responsibilityGeneral legislation, regulatory, licensing and certification requirements applicable to this unit are detailed in the range statement
Notes
Elements and Performance Criteria
1. Identify and describe the problem and its effects
- 1.1. Problem and its effects is identified and described within Occupational Health and Safety (OHS) regulations, environmental and safe working requirements/practices, Standard Operating Procedures (SOP), and housekeeping requirements
- 1.2. Problem is clearly described
- 1.3. Effect of the problem on personal safety, equipment safety, quality and productivity is identified
- 1.4. Mill procedures are instituted where personal safety is identified
2. Analyse the problem and determine priority of causes
- 2.1. Problem is analysed and priority of causes is determined within OHS regulations, environmental and safe working requirements/practices, SOP, and housekeeping requirements
- 2.2. Possible causes are identified
- 2.3. Impact of the problem on machinery performance is determined
- 2.4. Likelihood of each possible cause occurring is considered
- 2.5. Ability to do a quick check on each cause is determined
- 2.6. Possible causes for investigation are prioritised
- 2.7. Analysis and determination of possible causes is completed in a timely manner
3. Apply possible solutions
- 3.1. Possible solutions are applied within OHS regulations, environmental and safe working requirements/practices, SOP, and housekeeping requirements
- 3.2. Quick checks are conducted if possible
- 3.3. Possible solutions are applied
- 3.4. Outcome is reviewed
- 3.5. Next possible solution is actioned in prioritised order
4. Document and report problems and solutions
- 4.1. Completion of documentation and reporting within OHS regulations, environmental and safe working requirements/practices, SOP, and housekeeping requirements
- 4.2. Problem and the solution is documented as required
- 4.3. Problem and solution is reported to relevant personal as required
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Type and extent of the problem may include:
quality or equipment problem
position/location of defect or problem
continuous or intermittent
deterioration
how long it has been occurring
when/who first observed the problem
paper quality
Resources may include:
personnel
equipment
production process
materials or supplies
trouble shooting guides
Machinery performance may include:
significant, moderate, minor or no equipment damage
short or prolonged machine shut
quality outside acceptable parameters
quality compromises
substantial, moderate or minor increases in waste
significant, moderate or minor productivity losses
Chances may include:
almost certain
likely
possible
unlikely
rare
Operations may include:
coating systems
handling and preparing primary resources
steam generation
electrical power generation
handling and preparing waste paper for pulp production
waste paper operations
pulping operations
chemical recovery operations
finishing and converting
stock preparation operations
wet end operations
dry end operations
water services
Equipment may include:
communication equipment and 2-way radios
computer systems
electronic screens and alarms
process control systems
analogue and digital instruments
fully automated, semi-automated, manually operated plant and equipment appropriate to plant operations and systems
Electronic control systems may include:
Digital Control Systems (DCS)
touch screens
robotics
Legislation, regulatory, licensing and certification requirements may include:
OHS and environmental requirements (local, state and commonwealth)
statutory requirements (local, state and commonwealth)
operator licences and endorsements
Documentation, procedures and reports may include:
SOP
quality procedures
environmental sustainability requirements/practices
plant manufacturing operating manuals
oil or chemical spills and disposal guidelines
plant isolation documentation
safe work documentation (e.g. plant clearance, job safety analysis, permit systems)
Material Safety Data Sheets (MSDS)
furnish sheets
tally sheets
process and instrument diagrams
process improvement systems
planning documents
small group presentations
minutes of meeting
Actions may include:
process adjustments
reporting to authorised person
rectifying problem within level of responsibility
Sampling and testing may include:
stock consistency
stock colour
stock brightness
water quality
waste paper quality
visual assessments
stickies
Communications may include
interaction with:
internal/external customers and suppliers
team members
maintenance services
operational management
Situational awareness may include
awareness of:
traffic
pedestrians
location of equipment
product
hazards
obstruction
unexpected movement
Forms of communications may include:
written e.g. log books, emails, incident and other reports, run sheets, data entry
reading and interpreting documentation e.g. SOP, manuals, checklists, drawings
verbal e.g. radio skills, telephone, face to face, handover
non-verbal e.g. hand signals, alarms
signage e.g. safety access
Sensory information may include:
visual
sound
feel
touch
smell
vibration
temperature
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Type and extent of the problem may include:
quality or equipment problem
position/location of defect or problem
continuous or intermittent
deterioration
how long it has been occurring
when/who first observed the problem
paper quality
Resources may include:
personnel
equipment
production process
materials or supplies
trouble shooting guides
Machinery performance may include:
significant, moderate, minor or no equipment damage
short or prolonged machine shut
quality outside acceptable parameters
quality compromises
substantial, moderate or minor increases in waste
significant, moderate or minor productivity losses
Chances may include:
almost certain
likely
possible
unlikely
rare
Operations may include:
coating systems
handling and preparing primary resources
steam generation
electrical power generation
handling and preparing waste paper for pulp production
waste paper operations
pulping operations
chemical recovery operations
finishing and converting
stock preparation operations
wet end operations
dry end operations
water services
Equipment may include:
communication equipment and 2-way radios
computer systems
electronic screens and alarms
process control systems
analogue and digital instruments
fully automated, semi-automated, manually operated plant and equipment appropriate to plant operations and systems
Electronic control systems may include:
Digital Control Systems (DCS)
touch screens
robotics
Legislation, regulatory, licensing and certification requirements may include:
OHS and environmental requirements (local, state and commonwealth)
statutory requirements (local, state and commonwealth)
operator licences and endorsements
Documentation, procedures and reports may include:
SOP
quality procedures
environmental sustainability requirements/practices
plant manufacturing operating manuals
oil or chemical spills and disposal guidelines
plant isolation documentation
safe work documentation (e.g. plant clearance, job safety analysis, permit systems)
Material Safety Data Sheets (MSDS)
furnish sheets
tally sheets
process and instrument diagrams
process improvement systems
planning documents
small group presentations
minutes of meeting
Actions may include:
process adjustments
reporting to authorised person
rectifying problem within level of responsibility
Sampling and testing may include:
stock consistency
stock colour
stock brightness
water quality
waste paper quality
visual assessments
stickies
Communications may include
interaction with:
internal/external customers and suppliers
team members
maintenance services
operational management
Situational awareness may include
awareness of:
traffic
pedestrians
location of equipment
product
hazards
obstruction
unexpected movement
Forms of communications may include:
written e.g. log books, emails, incident and other reports, run sheets, data entry
reading and interpreting documentation e.g. SOP, manuals, checklists, drawings
verbal e.g. radio skills, telephone, face to face, handover
non-verbal e.g. hand signals, alarms
signage e.g. safety access
Sensory information may include:
visual
sound
feel
touch
smell
vibration
temperature
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence should be relevant to the work. It should satisfy the requirements of the elements and performance criteria and include consideration of:
the required knowledge and skills tailored to the needs of the specific workplace
applicable OHS regulations, environmental and safe working requirements/practices, SOP and housekeeping requirements
applicable aspects of the range statement
practical workplace demonstration of skills in identifying and rectifying problems in the workplace
Context of and specific resources for assessment
A workplace assessment must be used to assess:
the application of required knowledge on the job
the application of skills on the job, over time and under a range of typical conditions that may be experienced in identifying and rectifying problems in the workplace
Access to the full range of equipment involved in integrated continuous manufacturing in a pulp or paper mill is required
Method of assessment
A combination of assessment methods should be used. The following examples are appropriate for this unit:
observation of applied skills and knowledge on the job
workplace demonstrations via a mock-up or simulation that replicate part/s of the job
answers to written or verbal questions about specific skills and knowledge
third-party reports from relevant and skilled personnel
written evidence e.g. log sheet entries, checklist entries, test results
Assessment processes and techniques must be culturally appropriate and in keeping with the language and literacy capacity of the learner and the work being performed. This includes conducting an assessment in a manner that allows thoughts to be conveyed verbally so that the learner can both understand and be understood by the assessor (e.g. use plain English and terminology used on the job)
A holistic assessment with other units relevant to the pulp and paper industry, mill and job role is recommended
Additional information on approaches to assessment for the pulp and paper industry is provided in the Assessment Guidelines for this Training Package
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence should be relevant to the work. It should satisfy the requirements of the elements and performance criteria and include consideration of:
the required knowledge and skills tailored to the needs of the specific workplace
applicable OHS regulations, environmental and safe working requirements/practices, SOP and housekeeping requirements
applicable aspects of the range statement
practical workplace demonstration of skills in identifying and rectifying problems in the workplace
Context of and specific resources for assessment
A workplace assessment must be used to assess:
the application of required knowledge on the job
the application of skills on the job, over time and under a range of typical conditions that may be experienced in identifying and rectifying problems in the workplace
Access to the full range of equipment involved in integrated continuous manufacturing in a pulp or paper mill is required
Method of assessment
A combination of assessment methods should be used. The following examples are appropriate for this unit:
observation of applied skills and knowledge on the job
workplace demonstrations via a mock-up or simulation that replicate part/s of the job
answers to written or verbal questions about specific skills and knowledge
third-party reports from relevant and skilled personnel
written evidence e.g. log sheet entries, checklist entries, test results
Assessment processes and techniques must be culturally appropriate and in keeping with the language and literacy capacity of the learner and the work being performed. This includes conducting an assessment in a manner that allows thoughts to be conveyed verbally so that the learner can both understand and be understood by the assessor (e.g. use plain English and terminology used on the job)
A holistic assessment with other units relevant to the pulp and paper industry, mill and job role is recommended
Additional information on approaches to assessment for the pulp and paper industry is provided in the Assessment Guidelines for this Training Package
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AXH53 | PPMPRS210 | Identify and rectify problems in the workplace | Unit of competency |