Accredited course Outline
22/07/2026 11:07 AM AWST
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Certificate II in Automotive (Sales)
Certificate II in Automotive (Sales)
1226
3417
Draft
Approved
State Implementation and Classification
Description
This is one of a series of courses which aims to provide learners with
vocational qualifications that are nationally recognised by both the automotive
industry and recognition authorities. It is intended that this series will be
used as a basis for employment within the automotive industry and/or further
education and training.
This course specifically aims to provide students with the knowledge and skills
of the Automotive Clerical industry, so that they are able to perform
“competencies (which) are normally used within established routines, methods
and procedures, in some cases involving discretion and judgement about possible
actions. (Where) work is likely to be under routine supervision with
intermittent checking”. ASF Level 2 National Competency Standards, Policy and
Guidelines, Second Edition (1992), p. 17.
Schedule
1. CORE
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 31601 | NAB001 | Communications & Industrial Relations | 18 | Module |
| 31602 | NAB002 | Occupational Health and Safety | 18 | Module |
2. CORE
AUTOMOTIVE SALES VOCATIONAL SPECIFIC STREAM
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 31587 | AEV210 | Automotive Sales Skills 1 | 40 | Module |
| 31588 | AEV211 | Automotive Sales Skills 2 | 40 | Module |
| 31506 | AEV114 | Basic Stock Control | 8 | Module |
| 31507 | AEV116 | Customer Sales and Merchandising | 24 | Module |
| 31508 | AEV117 | Customer Service, Profit and Competition | 8 | Module |
| 31586 | AEV111 | Introduction to the Industry (Automotive Sales) | 15 | Module |
| 31589 | AEV212 | Vehicle Sales and the Law | 20 | Module |
3. ELECTIVES
AUTOMOTIVE SALES
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 31549 | AEV115 | Advanced Stock Control and Merchandising | 60 | Module |
| 31526 | AEC002 | Automotive Principles and Systems | 16 | Module |
| 65012 | NCS005 | Dealing With Conflict | 17 | Module |
| 43000 | EPC173 | Functional Mathematics (Aatm01) | 18 | Module |
| 31514 | AEV118 | Handling Cash and Credit | 12 | Module |
| 31525 | AEC001 | Information Technology (Automotive) | 20 | Module |
| 31527 | AEC003 | Introduction to Customer Service | 24 | Module |
| 31528 | AEC004 | Introduction to Record Keeping | 16 | Module |
| 23019 | NOS116 | Keyboarding - Techniques & Operation | 34 | Module |
| 31515 | AEV119 | Receipt and Dispatch of Goods | 8 | Module |
| 23090 | NOS410V2 | Shorthand Transcription - Office Style | 51 | Module |
| 23091 | NOS314V2 | Spreadsheet Operations | 17 | Module |
| 23022 | NOS119 | Work Environment | 34 | Module |
| 23045 | NOS142V2 | Workplace\team Effectiveness | 17 | Module |
| 65010 | NCS002 | Writing Skills for Work | 17 | Module |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| E123 | AUR21999 | Certificate II in Automotive (Sales - Automotive Aftermarket) | Qualification |