Accredited course Outline
Date retreived
23/07/2026 5:59 AM AWST
23/07/2026 5:59 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate II in Tourism (Tourist Attractions)
Certificate II in Tourism (Tourist Attractions)
Accredited course
National Code:
4456
4456
State Code:
6013
6013
TGA Status:
Draft
Draft
DTWD Status:
Approved
Approved
State Implementation and Classification
Approved Date
08/02/1996
Field of Education
080701 - Tourism
AQF Level
Certificate II in
Nominal Hours
326
Duration
Unspecified
Stream of Study
Complete "Other Skills" Course (3222)
Accredited Date
21/05/1998
Expiry Date
07/11/1998
VET Act Classifier
C
VET Act Conditions
Description
To provide entry level skills and knowledge in the tourism industry which may
enhance the employment options of persons seeking employment as an Attractions
Attendant, Attractions Guide, Attractions Ticket Sales Agent or Reservation
Agent.
Schedule
1. CORE
STAGE 1
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 21250 | Basic Calculations | 10 | Module | |
| 21112 | ITR13A | Computer Operations | 20 | Module |
| 21252 | GSM3 | Cultural Awareness | 6 | Module |
| 21103 | ITR4 | Customer Relations | 8 | Module |
| 21102 | ITR3 | Interpersonal Skills | 8 | Module |
| 21100 | TC001 | Introduction to Travel & Tourism | 20 | Module |
| 21113 | ITR13B | Keyboard and Word Processing | 20 | Module |
| 21101 | ITR 2 | Occupational Health and Safety | 12 | Module |
| 21109 | ITR11 | Safety and Security | 10 | Module |
| 21120 | BTR1 | Site Presentation Techniques | 20 | Module |
| 21104 | ITR5/6 | Tourism Office Procedures | 20 | Module |
| 21105 | ITR7/12 | Tourism Operations - Attractions | 20 | Module |
2. CORE
STAGE 2
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 21259 | COR02 | Cross Cultural Communication | 27 | Module |
| 21264 | GHS03 | First Aid | 18 | Module |
| 65011 | NCS003 | Job Seeking Skills | 17 | Module |
| 21136 | BTR9A | Manual Reservation Procedures | 20 | Module |
| 21147 | BTR14/15 | Point of Sale Procedures | 20 | Module |
| 21148 | BTR16 | Pre-tour Briefing | 15 | Module |
| 21144 | BTR10/11 | Travel and Tourism Documentation | 20 | Module |
| 21276 | GSM26 | Workteam Communication | 15 | Module |
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