Module Outline
Date retreived
23/07/2026 12:55 AM AWST
23/07/2026 12:55 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Customer Relations
Customer Relations
Module
National Code
ITR4
ITR4
State Code
21103
21103
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
09/12/1999
Field of Education
080509 - Public Relations
Nominal Hours
8
Description
No information
No information
Elements and Performance Criteria
No information
No information
Associated Qual/Courses
| State Code | National Code | Title | Type |
|---|---|---|---|
| 6018 | 13021WA | Certificate II in Aboriginal Cultural Tourism | Accredited course |
| 6008 | 50314 | Certificate III in Hospitality Tourism and Cellar Door Sales | Accredited course |
| 6007 | 50571 | Certificate II in Hospitality, Tourism & Cellar Sales | Accredited course |
| 6005 | 14756WA | Certificate I in Introduction to Hospitality, Tourism and Viticulture | Accredited course |
| 6002 | 12353WA | Certificate III in Tourism | Accredited course |
| 6030 | 14782WA | Certificate II in Tourism (indigenous) | Accredited course |
| 6012 | 4455 | Certificate I in Tourism (Tourist Attractions) | Accredited course |
| 6013 | 4456 | Certificate II in Tourism (Tourist Attractions) | Accredited course |
| 6014 | 4457 | Certificate III in Tourism (Tourist Attractions) | Accredited course |
| 6015 | 4460 | Certificate I in Tourism (Tourist Information Services) | Accredited course |
| 6017 | 4462 | Certificate III in Tourism (Tourist Information Services) | Accredited course |
| 6016 | 4461 | Certificate II in Tourism (Tourist Information Services) | Accredited course |