Module Outline
Date retreived
22/07/2026 2:54 PM AWST
22/07/2026 2:54 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Reservations and Reception
Reservations and Reception
Module
National Code
State Code
68006
68006
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
Field of Education
110101 - Hospitality
Nominal Hours
34
Description
To develop the necessary attributes and social
skills required of front office personnel. To
introduce students to principles, procedures, and
practices utilised in motel and hotel front office
reservations and reception.
skills required of front office personnel. To
introduce students to principles, procedures, and
practices utilised in motel and hotel front office
reservations and reception.
No information
Evidence Guide
Internal Assessment 100%
Assignments: One assignment - to include reference to site
visits 40% One one-hour written
paper 60%
Assignments: One assignment - to include reference to site
visits 40% One one-hour written
paper 60%
Elements and Performance Criteria
No information
No information
Associated Qual/Courses
| State Code | National Code | Title | Type |
|---|---|---|---|
| 8640 | Business Hospitality Management | Accredited course | |
| 2159 | Course In Front Office Operations (Basic) | Accredited course | |
| 6970 | Hospitality Studies | Accredited course |