Module Outline
Date retreived
22/07/2026 11:34 AM AWST
22/07/2026 11:34 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Customer Focus
Customer Focus
Module
National Code
NQ02
NQ02
State Code
17865
17865
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
24/03/2000
Field of Education
080509 - Public Relations
Nominal Hours
20
Description
No information
Evidence Guide
Internal Assessment 100%
Elements and Performance Criteria
No information
No information
Associated Qual/Courses
| State Code | National Code | Title | Type |
|---|---|---|---|
| 8822 | 7604 | Certificate III in Quality Management | Accredited course |
| 8821 | 7603 | Certificate I in Quality Management | Accredited course |