Qualification Outline

Date retreived
22/07/2026 5:39 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Diploma of Hospitality (Management)

Diploma of Hospitality (Management)

Qualification
National Code:
THH51297
State Code:
E007
TGA Status:
Replaced
DTWD Status:
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0803 - Business And Management
Original TGA Release Date
23/09/1997
Approved Date
02/07/1999
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
C
Nominal Hours
520
Duration
Unspecified
Current Release Number
1.00
Current Release Date
23/09/1997
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
1.00 23/09/1997 Current Archived
Description
Schedule
1. CORE

All requirements for any Certificate IV in Hospitality plus the following core units.

State Code National Code Title Hours Type
E0060 THHGCT01A Access and retrieve computer data 10 Unit of competency
E0142 THHGLE03A Develop and implement operational plans 50 Unit of competency
E0144 THHGLE20A Develop and update the legal knowledge required for business compliance 60 Unit of competency
E0143 THHGLE04A Establish and maintain a safe and secure workplace 30 Unit of competency
E0056 THHGFA02A Maintain financial records 45 Unit of competency
E0145 THHGLE10A Manage workplace relations 60 Unit of competency
E0053 THHGGA08A Plan and establish systems and procedures 25 Unit of competency
E0051 THHGGA05A Plan and manage meetings 20 Unit of competency
E0149 THHGLE14A Prepare and monitor budgets 30 Unit of competency
E0061 THHGCT02A Produce documents on computer 30 Unit of competency
E0035 THHGLE05A Roster staff 30 Unit of competency
2. ELECTIVES

In addition to the electives already completed for any Certificate IV in Hospitality qualification, at least two additional units to be selected from the following to a maximum of 130 hours. Any units selected must be relevant to the occupational outcome sought and should be appropriate to the AQF level. HOSPITALITY FUNCTIONAL AREAS TRAINING

State Code National Code Title Hours Type
E0018 THHGTR01A Coach others in job skills 20 Unit of competency
E0065 THHGTR05A Conduct assessment 30 Unit of competency
E0064 THHGTR04A Deliver training 20 Unit of competency
E0063 THHGTR03A Prepare for training 20 Unit of competency
E0066 THHGTR06A Review and promote training 20 Unit of competency
E0036 THHGTR02A Train colleagues in the workplace 40 Unit of competency
3. ELECTIVES

LEADERSHIP

State Code National Code Title Hours Type
E0142 THHGLE03A Develop and implement operational plans 50 Unit of competency
E0143 THHGLE04A Establish and maintain a safe and secure workplace 30 Unit of competency
E0040 THHGLE02A Implement workplace health, safety and security procedures 30 Unit of competency
E0039 THHGLE01A Monitor work operations 30 Unit of competency
4. ELECTIVES

CUSTOMER SERVICE, SALES & MARKETING

State Code National Code Title Hours Type
E0147 THHGCS07A Co-ordinate marketing activities 30 Unit of competency
E0017 THHGCS03A Deal with conflict situations 20 Unit of competency
E0148 THHGLE12A Develop and manage marketing strategies 50 Unit of competency
E0016 THHGCS01A Develop and update local knowledge 10 Unit of competency
E0032 THHGCS08A Establish and conduct business relationships 40 Unit of competency
E0045 THHGCS04A Make presentations 30 Unit of competency
E0042 THHGLE11A Manage quality customer service 30 Unit of competency
E0041 THHGCS06A Plan and implement sales activities 20 Unit of competency
E0013 THHGCS02A Promote products and services to customers 45 Unit of competency
5. ELECTIVES

HYGIENE, HEALTH, SAFETY & SECURITY

State Code National Code Title Hours Type
E0014 THHGHS02A Clean premises and equipment 12 Unit of competency
E0048 THHGHS03A Provide first aid 24 Unit of competency
6. ELECTIVE

GENERAL ADMINISTRATION

State Code National Code Title Hours Type
E0015 THHGGA01A Communicate on the telephone 5 Unit of competency
E0038 THHGGA07A Control and order stock 25 Unit of competency
E0054 THHGGA09A Manage Projects 60 Unit of competency
E0037 THHGGA02A Perform clerical procedures 20 Unit of competency
E0050 THHGGA04A Prepare business documents 25 Unit of competency
E0052 THHGGA06A Receive and store stock 10 Unit of competency
E0049 THHGGA03A Source and present information 10 Unit of competency
7. ELECTIVE

FINANCIAL ADMINISTRATION

State Code National Code Title Hours Type
E0057 THHGFA03A Audit financial procedures 20 Unit of competency
E0056 THHGFA02A Maintain financial records 45 Unit of competency
E0059 THHGFA05A Manage payroll records 15 Unit of competency
E0058 THHGFA04A Prepare financial statements 35 Unit of competency
E0055 THHGFA01A Process financial transactions 15 Unit of competency
8. ELECTIVE

COMPUTER TECHNOLOGY

State Code National Code Title Hours Type
E0062 THHGCT03A Design and develop computer documents, reports and worksheets 15 Unit of competency
Replaces
State Code National Code Title Type
5556 4734 Diploma of Hospitality (Management) Accredited course
Replaced By
State Code National Code Title Type
E266 THH51202 Diploma of Hospitality Management Qualification
VET Info Notes
NOTE:
This training program is a representation of the qualification THH42497 taken
from the Hospitality Training Package THH97 which should be consulted for full
descriptions of requirements.

1. This qualification is the copyright of The Australian National Training
Authority. RTOs who wish
to deliver this qualification must be registered by their State
accrediting body.

2. Further information on this qualification is contained in the Training
Package available from Australian
Training Products Ltd., Tel: (03) 9630 9836.

3. This qualification was entered on to the CMS by the Product Development
& Evaluation Unit,
South East Metropolitan College of TAFE.
Entry Requirements
No information
Traineeships and Apprenticeships
No information