Qualification Outline

Date retreived
22/07/2026 7:02 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate IV in Employment Services

Certificate IV in Employment Services

Qualification
National Code:
CHC40502
State Code:
S289
TGA Status:
Replaced
DTWD Status:
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0803 - Business And Management
Original TGA Release Date
09/09/2007
Approved Date
09/12/2003
Stream of Study
Subsequent to Initial Vocational (4000)
VET Act Classifier
B
Nominal Hours
450
Duration
Unspecified
Current Release Number
1.00
Current Release Date
09/09/2007
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
1.00 09/09/2007 Current Approved
Description
Schedule
1.

16 Units must be selected for this qualification including:
- 12 Compulsory units
- 4 Elective units

COMPULSORY

Complete 12 of the compulsory units listed below

State Code National Code Title Hours Type
S3057 CHCCS2C Deliver and develop client services 20 Unit of competency
C3503 PSPGOV406A Gather and analyse information 20 Unit of competency
S3074 CHCCS5B Identify and address specific client needs 30 Unit of competency
S3198 CHCOHS401A Implement and monitor OHS policies and procedures for a workplace 40 Unit of competency
S3222 CHCORG5B Maintain an effective work environment 30 Unit of competency
S3137 CHCES405A Monitor service performance in a purchaser/provider relationship with government 25 Unit of competency
S3063 CHCCS402A Respond holistically to client issues 50 Unit of competency
S3048 CHCCOM3C Utilise specialist communication skills to build strong relationships 40 Unit of competency
S3066 CHCCS405A Work effectively with culturally diverse clients and co-workers 30 Unit of competency
S3128 CHCES301A Work in the employment services area 45 Unit of competency
S3194 CHCNET4A Work with other services 55 Unit of competency
S3058 CHCCS301A Work within a legal and ethical framework. 40 Unit of competency
2.

ELECTIVES

Select 4 electives from the list below

OR

other Community Services units,

OR

units relevant to work undertaken in Community Services,

OR

a combination of the above.

See the Community Services Training Package (CHC02), for the Qualification Packaging Rules and the Complete List of Units available as Electives.

State Code National Code Title Hours Type
S3133 CHCES401A Analyse and apply labour market information 25 Unit of competency
S3077 CHCCS6B Assess and deliver services to clients with complex needs 55 Unit of competency
C3647 BSBMKG406A Build client relationships 30 Unit of competency
C0085 BSZ402A Conduct assessment 15 Unit of competency
S3134 CHCES402A Deliver New Apprenticeships services 25 Unit of competency
C0090 BSZ407A Deliver training sessions 50 Unit of competency
S3135 CHCES403A Develop and monitor employment plans 40 Unit of competency
C3631 BSBSLS301A Develop product knowledge 20 Unit of competency
S3033 CHCCM2C Establish and monitor a case plan 55 Unit of competency
C3551 BSBCMN403A Establish business networks 40 Unit of competency
S3062 CHCCS401A Facilitate co-operative behaviour 35 Unit of competency
C3645 BSBMKG404A Forecast market and business needs 50 Unit of competency
C3646 BSBMKG405A Implement and monitor marketing activities 40 Unit of competency
C3637 BSBSLS401A Lead a sales team 40 Unit of competency
S3192 CHCNET2B Maintain effective networks 20 Unit of competency
C3648 BSBMKG407A Make a presentation 30 Unit of competency
C3594 BSBFLM403A Manage effective workplace relationships 50 Unit of competency
S3892 CHCDIS9C Maximise participation in work by people with disabilities 45 Unit of competency
C0089 BSZ406A Plan a series of training sessions 30 Unit of competency
C0088 BSZ405A Plan and promote a training program 50 Unit of competency
C0084 BSZ401A Plan assessment 15 Unit of competency
C3642 BSBMKG401A Profile the market 40 Unit of competency
S3136 CHCES404A Promote clients to employers 40 Unit of competency
C3557 BSBCMN409A Promote products and services 20 Unit of competency
S2981 CHCCAR501A Provide careers guidance 70 Unit of competency
S3219 CHCORG29A Provide coaching and motivation 50 Unit of competency
S3138 CHCES406A Provide job search support 40 Unit of competency
C0086 BSZ403A Review assessment 5 Unit of competency
C0091 BSZ408A Review training 15 Unit of competency
C3593 BSBFLM402A Show leadership in the workplace 50 Unit of competency
S3126 CHCDIS8B Support people with disabilities as workers 45 Unit of competency
C0087 BSZ404A Train small groups 30 Unit of competency
S3088 CHCCWI3B Work with clients intensively 75 Unit of competency
3.

Suggested Electives for:

Intensive Assistance Consultant

State Code National Code Title Hours Type
S2959 CHCAD1C Advocate for clients 30 Unit of competency
S3135 CHCES403A Develop and monitor employment plans 40 Unit of competency
S3033 CHCCM2C Establish and monitor a case plan 55 Unit of competency
S3136 CHCES404A Promote clients to employers 40 Unit of competency
4.

Suggested Electives for:

Intensive Assistance Consultant - Disability

State Code National Code Title Hours Type
S3033 CHCCM2C Establish and monitor a case plan 55 Unit of competency
S3892 CHCDIS9C Maximise participation in work by people with disabilities 45 Unit of competency
S3126 CHCDIS8B Support people with disabilities as workers 45 Unit of competency
C0087 BSZ404A Train small groups 30 Unit of competency
S3088 CHCCWI3B Work with clients intensively 75 Unit of competency
5.

Suggested Electives for:

Business Development Consultant, New Apprenticeship Consultant

State Code National Code Title Hours Type
C3647 BSBMKG406A Build client relationships 30 Unit of competency
C3551 BSBCMN403A Establish business networks 40 Unit of competency
C3645 BSBMKG404A Forecast market and business needs 50 Unit of competency
C3632 BSBSLS302A Identify sales prospects 20 Unit of competency
C3646 BSBMKG405A Implement and monitor marketing activities 40 Unit of competency
C3637 BSBSLS401A Lead a sales team 40 Unit of competency
C3633 BSBSLS303A Present a sales solution 40 Unit of competency
C3642 BSBMKG401A Profile the market 40 Unit of competency
C3557 BSBCMN409A Promote products and services 20 Unit of competency
C3634 BSBSLS304A Secure prospect commitment 10 Unit of competency
C3636 BSBSLS306A Self-manage sales performance 40 Unit of competency
C3635 BSBSLS305A Support post-sale activities 20 Unit of competency
6.

Suggested Electives for:

Job Search Training Consultant

State Code National Code Title Hours Type
C0090 BSZ407A Deliver training sessions 50 Unit of competency
S3135 CHCES403A Develop and monitor employment plans 40 Unit of competency
S3192 CHCNET2B Maintain effective networks 20 Unit of competency
C0089 BSZ406A Plan a series of training sessions 30 Unit of competency
S3136 CHCES404A Promote clients to employers 40 Unit of competency
S3219 CHCORG29A Provide coaching and motivation 50 Unit of competency
C0091 BSZ408A Review training 15 Unit of competency
C0087 BSZ404A Train small groups 30 Unit of competency
7.

Suggested Electives for:

Senior Consultant Team Leader

State Code National Code Title Hours Type
C3647 BSBMKG406A Build client relationships 30 Unit of competency
C3551 BSBCMN403A Establish business networks 40 Unit of competency
C3637 BSBSLS401A Lead a sales team 40 Unit of competency
C3594 BSBFLM403A Manage effective workplace relationships 50 Unit of competency
C3677 BSBADM502A Manage meetings 50 Unit of competency
C3593 BSBFLM402A Show leadership in the workplace 50 Unit of competency
C0087 BSZ404A Train small groups 30 Unit of competency
8.

Suggested Electives for:

Project Contracting Consultant

State Code National Code Title Hours Type
C3647 BSBMKG406A Build client relationships 30 Unit of competency
C3551 BSBCMN403A Establish business networks 40 Unit of competency
C3640 BSBMKG302A Identify marketing opportunities 40 Unit of competency
C3632 BSBSLS302A Identify sales prospects 20 Unit of competency
C3637 BSBSLS401A Lead a sales team 40 Unit of competency
C3633 BSBSLS303A Present a sales solution 40 Unit of competency
C3634 BSBSLS304A Secure prospect commitment 10 Unit of competency
C3636 BSBSLS306A Self-manage sales performance 40 Unit of competency
C3635 BSBSLS305A Support post-sale activities 20 Unit of competency
Replaced By
State Code National Code Title Type
D297 CHC42008 Certificate IV in Employment Services Qualification
VET Info Notes
This training program is a representation of the qualification code CHC40502 taken from the Community Services Training Package CHC02 which should be consulted for full description of requirements. CHC40502 is endorsed until 31 December 2005.

1. This qualification is the copyright of The Australian National Training Authority.

2. For further information on this qualification please contact Tim Delaney, Manager, Curriculum Services, Challenger TAFE on (08) 9239 8384.

3. This qualification was entered on to STARS by the Challenger TAFE on 9 September 2003.

4. This qualification was last edited by Challenger TAFE on 5 November 2003.
Entry Requirements
No information
Traineeships and Apprenticeships
No information