Elements and Performance Criteria

State and Federal legislation and relevant Guidelines include, but is not limited to:
Federal New Apprenticeships Incentives Guidelines
Guidelines on establishing New Apprenticeships, issued by State Training Authorities
State Government Incentives Guidelines
Industry Incentives Guidelines

Training options can include, but are not limited to:
Apprenticeship
Traineeship
Full time
Part time
Group Training arrangement

Key stakeholders include, but are not limited to:
Federal and State government departments and agencies
State Training Authorities
Employers
New Apprentices
Supervising Registered Training Organisations
Industrial Relations Commission

Documentation includes, but is not limited to:
Training Contract
Commonwealth Incentives Form
State government incentives forms

Critical aspects of assessment must include:
Demonstrates knowledge of Federal and State Guidelines relevant to New Apprenticeships
Demonstrates knowledge of training options available to employers and New Apprentices
Able to identify a range of training options appropriate to a variety of workplace situations

Essential knowledge required includes:
Knowledge of Federal and State New Apprenticeships Guidelines including Disabled Apprentice Wage Support Scheme
Knowledge of organisational policies and procedures relating to the establishment and monitoring of New Apprenticeships
Knowledge of incentives and other assistance available to employer and New Apprentice
Federal and State legislation, including Workplace Relations Act; Occupational Health and Safety legislation; Privacy Act; Federal legislation designed to address discrimination, e.g. Sex Discrimination Act, Race Discrimination Act, Disability Discrimination Act; State legislation addressing discrimination.
State industrial framework and legislation
Registered Training Organisations delivering appropriate training
Roles and responsibilities of key stakeholders
National Vocational Education and Training system

Essential skills include:
Reading and writing skills - literacy competence required to understand organisational policies and procedures relevant to job role, contractual requirements, legislation, to complete forms, make file notes, prepare reports and prepare business correspondence.
Oral communication skills - language competence required to explain New Apprenticeships processes and systems, promote services of the organisation, provide and elicit information from New Apprentice and employer regarding services of organisation, New Apprenticeship Guidelines and incentives. Assessors should look for skills in asking questions, providing clear information, listening to and understanding needs of New Apprentices and employers, and active listening skills.
Interpersonal skills required include working with others, empathy with clients and an ability to relate to persons from diverse backgrounds.
Problem solving skills to address any problems or issues that may arise in the New Apprenticeships Arrangements.
Numeracy skills to provide statistical reports and undertake basic calculations.
Technology skills to use business equipment and software, with sound skills in entering data into databases.

Resource requirements include:
Access to relevant workplace or appropriately simulated environment where assessment can take place
Relevant organisational policy, guidelines, procedures and protocols
Federal and State New Apprenticeships Guidelines
Information on incentives and assistance available to New Apprentices and employers through State and Federal governments and industry

Method of assessment:
Observations
Questioning
Project
Written assignment
Evidence gathered from the workplace environment
Case studies and scenarios as a basis for discussion of issues and strategies in addressing queries and complaints by potential employer and New Apprentice
Demonstration over a period of time to ensure consistency of performance

Context of assessment:
Evidence must include observation of performance in the work environment or in a simulated work setting.