Qualification Outline

Date retreived
22/07/2026 5:21 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate III in Tourism (Visitor Information Services)

Certificate III in Tourism (Visitor Information Services)

Qualification
National Code:
THT30602
State Code:
C508
TGA Status:
Replaced
DTWD Status:
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0803 - Business And Management
Original TGA Release Date
23/01/2002
Approved Date
24/10/2002
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
495
Duration
1 Semester
Current Release Number
1.00
Current Release Date
23/01/2002
VET Act Conditions
—
Releases
Release Version Release Date TGA Status DTWD Status
1.00 23/01/2002 Current Approved
Description
Schedule
1.

CORE UNITS

State Code National Code Title Hours Type
C4840 THTSOP03B Access and interpret product information 55 Unit of competency
E1986 THHGGA01B Communicate on the telephone 5 Unit of competency
E1978 THHGCS03B Deal with conflict situations 20 Unit of competency
E1976 THHGCS01B Develop and update local knowledge 10 Unit of competency
C4912 THTTCO01B Develop and update tourism industry knowledge 25 Unit of competency
E1975 THHCOR03B Follow health, safety and security procedures 15 Unit of competency
E1987 THHGGA02B Perform office procedures 20 Unit of competency
E1983 THHGFA01B Process financial transactions 15 Unit of competency
C3533 BSBCMN213A Produce simple word-processed documents 40 Unit of competency
C4841 THTSOP04B Sell tourism products and services 40 Unit of competency
C4839 THTSOP02B Source and provide destination information and advice 85 Unit of competency
C3525 BSBCMN205A Use business technology 30 Unit of competency
E1974 THHCOR02B Work in a socially diverse environment 10 Unit of competency
E1973 THHCOR01B Work with colleagues and customers 15 Unit of competency
2.

ELECTIVE UNITS - Learners to select four (4) units with at least two from the Tourism or Hospitality Training Package. Remaining units may be selected from any relevant endorsed Training Package. Only one language unit may be counted as an Elective within this qualification. In all cases selection of Electives must be guided by the job outcome sought, local industry requirements and the level of the qualification. Some examples of Electives are listed below.

State Code National Code Title Hours Type
N0667 WRRCS2B Apply point of sale handling procedures 21 Unit of competency
E4844 THTSOP07B Book and co-ordinate supplier services 25 Unit of competency
C4904 THTPPD12B Develop host community awareness of tourism 30 Unit of competency
E1984 THHGFA02B Maintain financial records 45 Unit of competency
C4838 THTSOP01B Operate an automated information system 40 Unit of competency
C4846 THTSOP09B Process non-air documentation 15 Unit of competency
C4843 THTSOP06B Receive and process reservations 20 Unit of competency
N0721 WRRS1B Sell products and services 18 Unit of competency
Replaces
State Code National Code Title Type
C062 THT30698 Certificate III in Tourism (Visitor Information Services) Qualification
Replaced By
State Code National Code Title Type
S603 SIT30407 Certificate III in Tourism (Visitor Information Services) Qualification
VET Info Notes
This training program is a representation of the qualification code THT30602 taken from the Tourism Training Package THT02 which should be consulted for full description of requirements. THT02 is accredited until 31/01/2005.

1. This qualification is the copyright of The Australian National Training Authority.

2. Further information on this qualification is contained in the training Package available from Australian Training Products Ltd., Tel: (03) 9630 9836.

3. This qualification was entered on to STARS by Central TAFE on 22/10/02.
Entry Requirements
No information
Traineeships and Apprenticeships
(TR02730) TOURISM (VISITOR INFORMATION SERVICES) (LEVEL 3) Traineeship