Qualification Outline
22/07/2026 4:35 AM AWST
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Certificate III in Tourism (Visitor Information Services)
Certificate III in Tourism (Visitor Information Services)
SIT30407
S603
Deleted
Deleted
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 01/01/2011 | Current | Approved |
Description
This qualification provides the skills and knowledge for an individual to be competent in a range of well-developed tourism sales and operational skills.
Work would be undertaken in a visitor information centre where information is provided and where some planning of customer's travel and touring arrangements may take place. Centres can be stand-alone shopfront and office environments or can be attached to another facility, such as a winery or coffee shop.
The qualification reflects the role of skilled operators who apply a broad range of competencies in a varied work context, using some discretion and judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.
The qualification is suitable for an Australian apprenticeship pathway.
Job roles
Individuals with this qualification are able to work in the visitor information sector of the tourism industry or for destination marketing companies who fulfil dual information and sales functions for particular tourism destinations.
Possible job titles include:
information officer
booking agent
sales consultant.
Prerequisite requirements
There are no prerequisites for entry to this qualification.
Schedule
Packaging Rules
To achieve a Certificate III in Tourism (Visitor Information Services), 18 units must be completed:All 13 core units plus
5 elective units
A minimum of 3 elective units must be selected from the list in the SIT30407 qualification and the remaining 2 elective units may be selected from any endorsed Training Package. A maximum of 1 Languages other than English unit may be counted as an elective within this qualification.
In all cases, electives must be relevant to the job outcome, local industry requirements and the qualification level.
1. Core Units
All 13 core units to be completed
2. Elective Units
5 elective units to be completed
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WB956 | SITTTSL008B | Book and coordinate supplier services | 25 | Unit of competency |
| WB958 | SITTTSL010B | Control reservations or operations using a computerised system | 120 | Unit of competency |
| S6521 | SITXFIN002A | Maintain financial records | 45 | Unit of competency |
| WB954 | SITTTSL006B | Prepare quotations | 20 | Unit of competency |
| WB957 | SITTTSL009B | Process travel-related documentation | 15 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C508 | THT30602 | Certificate III in Tourism (Visitor Information Services) | Qualification |
VET Info Notes
Outcomes covered in Certificate III in Tourism and Visitor Information Services highlighted as an outcome.
Entry Requirements
Not applicable.
Traineeships and Apprenticeships