Qualification Outline
23/07/2026 1:00 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate II in Financial Services
Certificate II in Financial Services
FNS20120
BGX7
Current
Approved
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 2.00 | 15/06/2022 | Current | Approved |
| 1.00 | 02/02/2021 | Replaced | Approved |
Description
This qualification is intended to address the need for increased financial literacy and basic financial skills of entrants wishing to build potential pathways into the industry.
Licensing, legislative, regulatory or certification considerations
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Schedule
Packaging Rules
Total number of units = eight (8)- four (4) core units plus
- four (4) elective units, of which:
- at least two (2) must be from the elective units listed below
- up to two (2) may be from this qualification or any other currently endorsed Certificate II or above training package qualification or accredited course.
Elective units must be relevant to the work environment and the qualification, maintain the overall integrity of the AQF alignment, not duplicate the outcome of another unit chosen for the qualification, and contribute to a valid industry-supported vocational outcome.
1. Core Units
All four (4) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OCE92 | BSBCMM211 | Apply communication skills | 35 | Unit of competency |
| OCD86 | BSBWHS211 | Contribute to the health and safety of self and others | 15 | Unit of competency |
| OCE05 | BSBTEC201 | Use business software applications | 55 | Unit of competency |
| OCI58 | FNSINC311 | Work together in the financial services industry | 45 | Unit of competency |
2. Elective Units
At least two (2) units must be chosen from the elective units listed below. Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| AUS89 | FNSRTS303 | Balance retail transactions | 30 | Unit of competency |
| OCE02 | BSBTEC302 | Design and produce spreadsheets | 30 | Unit of competency |
| ODK09 | FNSFLT211 | Develop and use personal budgets | 20 | Unit of competency |
| ODK07 | FNSFLT212 | Develop and use savings plans | 20 | Unit of competency |
| OCZ59 | FNSFLT213 | Develop knowledge of debt and consumer credit | 25 | Unit of competency |
| OCZ77 | FNSFLT214 | Develop knowledge of superannuation | 40 | Unit of competency |
| OCZ79 | FNSFLT216 | Develop knowledge of taxation | 35 | Unit of competency |
| OCZ14 | FNSFLT215 | Develop knowledge of the Australian financial system and markets | 40 | Unit of competency |
| OEC99 | FNSACC323 | Perform financial calculations | 30 | Unit of competency |
| OEB83 | FNSRTS315 | Process customer accounts | 30 | Unit of competency |
| OEC89 | FNSRTS316 | Process customer transactions in retail financial organisations | 30 | Unit of competency |
| OBR59 | FNSRTS311 | Provide customer service in a retail agency | 40 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AVX4 | FNS20115 | Certificate II in Financial Services | Qualification |
No information
Entry Requirements
Nil
Traineeships and Apprenticeships