Qualification Outline
22/07/2026 5:41 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate II in Financial Services
Certificate II in Financial Services
FNS20115
AVX4
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 2.00 | 22/04/2015 | Current | Approved |
| 1.00 | 25/03/2015 | Replaced | Approved |
Description
This qualification is intended to meet the financial literacy and basic financial skill needs of remote and indigenous communities or new entrants wishing to build potential pathways into the industry, particularly through VET in Schools programs.
Licensing/Regulatory Information
No licensing or certification requirements apply to this qualification at the time of publication. However, some units will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit. Refer to the FNS Implementation Guide Companion Volume for guidance on requirements.
Schedule
Packaging Rules
Total number of units = eight (8)- four (4) core units plus
- four (4) elective units
The elective units consist of:
- two (2) from electives below.
Of the remaining two (2) units:
- up to two (2) may be from electives
- up to two (2) may be from Certificate I, II or III in any currently endorsed training package or accredited course.
The elective units chosen must be relevant to the work outcome and meet local industry needs.
1. Core Units
All four (4) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| AUL95 | BSBWHS201 | Contribute to health and safety of self and others | 15 | Unit of competency |
| AUK98 | BSBWOR204 | Use business technology | 30 | Unit of competency |
| AUR92 | FNSINC301 | Work effectively in the financial services industry | 45 | Unit of competency |
| AUH64 | BSBWOR203 | Work effectively with others | 20 | Unit of competency |
2. Elective Units
At least two (2) units must be chosen from the elective units listed.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| AUS89 | FNSRTS303 | Balance retail transactions | 30 | Unit of competency |
| AUQ86 | FNSFLT201 | Develop and use a personal budget | 20 | Unit of competency |
| AUQ97 | FNSFLT202 | Develop and use a savings plan | 20 | Unit of competency |
| AUQ88 | FNSFLT203 | Develop knowledge of debt and consumer credit | 25 | Unit of competency |
| AUQ91 | FNSFLT204 | Develop knowledge of superannuation | 40 | Unit of competency |
| AUQ98 | FNSFLT206 | Develop knowledge of taxation | 35 | Unit of competency |
| AUR00 | FNSFLT205 | Develop knowledge of the Australian financial system and markets | 40 | Unit of competency |
| AUS84 | FNSRTS305 | Process customer accounts | 30 | Unit of competency |
| AUT10 | FNSRTS306 | Process customer transactions | 30 | Unit of competency |
| AUT03 | FNSRTS301 | Provide customer service in a retail agency | 40 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D701 | FNS20111 | Certificate II in Financial Services | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| BGX7 | FNS20120 | Certificate II in Financial Services | Qualification |
No information
Entry Requirements
Nil.
Traineeships and Apprenticeships